Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reconciliation

FAQs

What steps to be checekd if OTP is not working while authenticate Transaction

 If you are facing an problem while getting OTP then please checked the below steps:
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then click on Feature and option
Step 4: Click on GST/VAT Feature
Step 5: Then ensure that the correct GST number is entered in the GSTIN field displayed on the left side of the window.
Step 6: Then ensure that the correct GST Portal username is entered in the GST PORTAL USERNAME field displayed on the right side of the window
Step 7: Then open your web browser then type gst.gov.in
Step 8: Login Gst Portal with Username and password
Step 9: Then click on My profile
Step 10: Then click on Manage API access
Step 11: Enable API as Y then specify 30 days then click on Confirm button and save the configuration

I want to compare my monthly portal data with books. Is there any way to do this on the portal itself?

 To compare your monthly portal data with books you need to follow the steps 
Step1 go to administration menu and click on configuration then click on feature option
Step2 click on GST VAT option and mention GST portal user name
Step3 go to gst portal click on my profile then click on manage api access
Step4 enable api and set the period and confirm
Step5 go to BUSY and click on transaction menu then click to GST misc utilities
Step6 Click on Download GSTR data and click GSTR 2B or 2A or 1 or 3B data
Step7 click to download then fill the OTP provided on your register number
Step8 then click on Reconcile GSTR data then click on reconcile GSTR data
party wise or voucher wise select the period and ok to match the BUSY data and Portal data

Is it possible to get the GST R data that was filed through the GSTN portal from BUSY?

 Yes, it is possible to get the GSTR1 data that was filed on portal from BUSY:
Check out the steps to reconcile GSTR 1 data in BUSY:
Step 1: Go to Administration menu and Then Configuration.
Step 2: Then go to Features / Options then go to GST / VAT and Enter your GST portal username in the GST Portal User Name field and save it.
Step 3: Then go to Transaction menu and Then go to GST Misc Utilities.
Step 4: Then go to Download GSTR JSON Data
Step 5: Then select Download GSTR1
Step 6: Click on the download button along with the month then verify with OTP and download it.
Step 7: Now, under the GST Misc. Utilities select the Reconcile GSTR Data option.
Step 8: Chose Reconcile GSTR1
Step 9: Enter the period and can match your GSTR 1 portal data with BUSY data.

How can I troubleshoot the issue of not receiving OTP while downloading GSTR A using BUSY?

 Here are the steps for checking the issue of not receiving an OTP while downlaoding GTSR2A :
Step 1: Go to Administration menu
Step 2: click on Configuration
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Then make sure to mention Gst no. in the GSTIN field and Gst portal username in the respective field of the same
Step 6: Then click on OK button
Step 7: Then login Gst portal and with portal username and password
Step 8: Then go to My profile section shown in the right side of the window
Step 9: Then click on manage API section
Step 10: Then click on YES and select 30 days option and click on confirm button
Step 11: Then you can send OTP will receive on registered mobile no.

How do I map supplier invoices downloaded in GSTR B with purchase vouchers in BUSY?

 To Map supplier invoices downloaded in GSTR2B with purchase voucher in BUSY you need to follow the steps 
Step1 create the purchase voucher according the invoice provided by your vendor
Step2 Go to administration menu and click on Configuration then Feature options and select GST VAT option
Step3 fill the gst portal user name and save
Step4 go to gst portal and click my profile then Click MAnage api access and enable api access
and confirm
Step5 In BUSY go to transaction menu and click on GST misc utilities and click on download
GSTR json data
Step6 select month and click on download then fill the OTP and click on download
Step7 then go to Reconcile GSTR2B data option and select month and ok
need to ensure that you have generated purchase voucher in BUSY is without any error

I need help reconciling my books with the GSTR data can you assist?

 "To reconcile your GSTR data with books you need to download json data then you can do 
Follow these steps to reconcile your data with GST returns
Step 1: Go to administration menu
Step 2: Then click on configuration option
Step 3: Then click on features and option button
Step 4: Then click on GST/VAT option
Step 5: Then specify gst number and gst portal username properly in that window then save it
Step 6: Then go to transaction tab and click on GST miscellaneous utilities option and click on download gstr json data
Step 7: You can download the data from that window after otp authentication
Step 8: Then you can reconcile your gstr data from Reconcile gstr data option
NOTE: If you are unable to receive otp while downloading GSTR data in that scenario you need to login to the gstr portal and from my profile section enable api access then check
"

I need help reconciling filed GST returns with sales/purchase registers.

 To reconcile your GSTR data with BUSY you need to download json data then you can do 
Follow these steps to reconcile your data with GST returns
Step 1: Go to administration menu
Step 2: Then click on configuration option
Step 3: Then click on features and option button
Step 4: Then click on GST/VAT option
Step 5: Then specify gst number and gst portal username properly in that window then save it
Step 6: Then go to transaction tab and click on GST miscellaneous utilities option and click on download gstr json data
Step 7: You can download the data from that window after otp authentication
Step 8: Then you can reconcile your gstr data from Reconcile gstr data option
NOTE: If you are unable to receive otp while downloading GSTR data in that scenario you need to login to the gstr portal and from my profile section enable api access then check

How do I generate the GSTR-A report in BUSY?.

 for generate GSTR -2A report in BUSY 
Step 1: go to the GST miscellaneous utilities option in transaction menu.
Step 2: Within the utilities, select the option for downloading GSTR data, specifically choosing the 'Download GSTR2A' option.
Step 3: Once in the download GSTR2A option , choose the mode for saving the report. After selecting the saving mode, click on the download option for the specific month's GSTR2A report that you want to download.
Step 4: Depending on the mode (auto or manual download), the GSTR2A report will automatically download from the GST portal when you select auto download mode or you'll need to manually download it from GST portal & select the report path for importing that report into the software.
Step 5: Proceed to the 'Reconcile GSTR data' option within BUSY. Open the GSTR2A report and open the reconciliation either on a party-wise or voucher-wise basis.

I need help reconciling GST reports in BUSY.

 To reconcile your GSTR data with BUSY you need to download json data then you can do 
Follow these steps to reconcile your data with GST returns
Step 1: Go to administration menu
Step 2: Then click on configuration option
Step 3: Then click on features and option button
Step 4: Then click on GST/VAT option
Step 5: Then specify gst number and gst portal username properly in that window then save it
Step 6: Then go to transaction tab and click on GST miscellaneous utilities option and click on download gstr json data
Step 7: You can download the data from that window after otp authentication
Step 8: Then you can reconcile your gstr data from Reconcile gstr data option
NOTE: If you are unable to receive otp while downloading GSTR data in that scenario you need to login to the gstr portal and from my profile section enable api access then check

I am trying to enter a credit note but I am getting an error saying "ITC already tagged". How can I resolve this?

 Error ITC already tagged when entering a credit note in BUSY, then you need to know below points:
Step 1:Verify if Input Tax Credit (ITC) is already tagged for the particular transaction.
Step 2:Examine previous entries to ensure correct ITC tagging.
Step 3:If needed, correct ITC tagging for the relevant transaction. for that purpose follow below steps :
a. Head back to the administration menu and select GST Misc. Utility.
b. Download the Json data for GSTR 2A/2B.
c. Once the data is downloaded, choose Monthly ITC Tagging based on GSTR 2A/2B.
d. Now, you can tag and claim your Input Tax Credit (ITC).
Step 4:After correcting ITC tagging, re-enter the credit note.
This should resolve the ITC already tagged error in BUSY software.
Note :It is advised not to modify the voucher as ITC has already been tagged and any changes may disturb input claim data.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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