Frequently Asked Questions

To claim the full Input Tax Credit (ITC) amount for your business purchases, you should check the following:
 1. Ensure that the purchases are eligible for ITC as per the GST rules.
 2. Verify that the supplier has correctly filed their GST returns and uploaded the invoices.
 3. Check if the invoices are correctly entered in your accounting software, including the correct GSTIN, invoice number, and date.
 4. Make sure that the invoices are within the prescribed time limit for claiming ITC.
 5. Verify that the ITC amount is correctly calculated based on the GST rate and the eligible amount.
 6. Ensure that there are no mismatches between your GSTR-2A and GSTR-3B returns.
 7. Double-check if you have correctly tagged and claimed the ITC in your accounting software.
 If you have checked all these points and are still unable to claim the ITC, it is recommended to consult with a tax professional or reach out to the customer support of your accounting software for further assistance.

In BUSY if you wants to reconcile your taxable amount in accounts as well as in gst reports,excluding any expnses like freight and forwarding charges,you can check reports as these steps
 Step 1 Open your company and go to display
 Step 2 Go to gst reports
 Step 3 Select gst audit reports
 Step 4 Then select reconcile accounts & gst for sales or purhcase or account vouchers
 Step 5 Now select date range and report will be loaded
 Step 6 Now you can check taxable amount as per account and as per gst reports balance
 Step 7 If you found mismatch in taxable amounts,check by entering transaction and then check any expenses like in bill sundry discount or freight and forwarding charges etc.and to match,you have to apply tax on such expnses accordingly or tag account in bill sundry accordingly 
 Note:Audit reports ensures sale or purchase in gst reports and profit and loss is matching along or excluding expenses in transactions like freight or forrwarding chareges,discount etc.

To adjust your GST liability when the tax period falls in different financial years, you need to follow these steps:
 1. In the new financial year, create a journal entry to adjust the opening balance of the GST liability account. Debit the GST liability account and credit the opening balance equity account.
 2. Make sure to adjust the input tax credit (ITC) and output tax liability for the previous financial year separately. This will help in accurate reporting and reconciliation.
 3. Carry forward the unadjusted ITC from the previous financial year to the current financial year by creating a journal entry. Debit the ITC account and credit the opening balance equity account.
 4. Adjust the ITC against the output tax liability in the current financial year by creating a journal entry. Debit the output tax liability account and credit the ITC account.
 By following these steps, you can properly adjust your GST liability when the tax period falls in different financial years.

If entries or transactions are not showing up as expected in BUSY, you can try the following steps:
 1. Check the date range: Make sure you are viewing the correct date range for the entries or transactions you are looking for.
 2. Refresh or reload the page: Sometimes, refreshing or reloading the page can help display the missing entries or transactions.
 3. Check filters and search criteria: Ensure that any filters or search criteria you have applied are not excluding the entries or transactions you are trying to find.
 4. Verify data entry: Double-check the accuracy of the data entry for the entries or transactions. Make sure they were entered correctly and saved.
 5. Reconcile accounts: If you are expecting transactions to appear in specific accounts, reconcile those accounts to ensure that the transactions have been properly recorded.
 6. Contact customer support: If the above steps do not resolve the issue, reach out to BUSY's customer support for further assistance.

To enable itc tagging and tag itc as claimed,follow these steps
 Step 1: Go to administration menu and select configuration from it.
 Step 2: In configuration option select feature and option.
 Step 3: Then select GST/VAT option and make sure to mention Y in the enable ITC tagging after that click on save button.
 Step 4: After that go to transcation option and select GST misc. utilities option.
 Step 5: Then select monthly itc tagging as per 2A or 2B.
 Step 6: In next window of monthly ITC tagging to be shown as select party wise or date wise as per your requirement.
 Step 7: After that select the period for which you want use tagging.
 Step 8: Now press F4 key to change status from pending to claimed and mention period in which select return period.
 Step 9: Then go to display option and select Gst reports option and open different reports by mentioning Y on the pick relevant Itc tagging from monthly itc tagging.

After enabling GST/VAT while creating your company, you can easily configure the GST-related settings such as Sale/Pur Type, Tax Category, etc. Then, you can create your items with GST details and generate GST invoices. Further you can still enable it later by following these steps. Please make sure to take latest backup of your data before make any changes.
Step 1: Go to Administration and click on configuration. 
Step 2: Select Features / Options and click on GST / VAT, here you will see a option called Enable GST/VAT Reporting click on check box to turn in on and select type as GST and choos type of dealer either Regular or Composition. Enter your GSTIN and click on Create Default GST Masters and save. 
Step 3: Now, you can mention tax category, hsn code in your item master and GSTIN in your party masters. You are ready to generate GST invoices. Please note once you enable this feature and pass transaction then you can't disable that feature.

To enable itc tagging and tag itc as claimed,follow these steps
 Step 1: Go to administration menu and select configuration from it.
 Step 2: In configuration option select feature and option.
 Step 3: Then select GST/VAT option and make sure to mention Y in the enable ITC tagging after that click on save button.
 Step 4: After that go to transcation option and select GST misc. utilities option.
 Step 5: Then select monthly itc tagging as per 2A or 2B.
 Step 6: In next window of monthly ITC tagging to be shown as select party wise or date wise as per your requirement.
 Step 7: After that select the period for which you want use tagging.
 Step 8: Now press F4 key to change status from pending to claimed and mention period in which select return period.
 Step 9: Then go to display option and select Gst reports option and open different reports by mentioning Y on the pick relevant Itc tagging from monthly itc tagging.

To troubleshoot an HSN error while exporting GSTR1 data to excel you need to follow the steps 
 Step1 Go to display menu and click on GST reports then click on GST Return 
 Step2 Click on GSTR 1 and select the period and OK 
 Step3 after opening the GSTR1 reports click on section 12 hsn wise summary of outward supplies 
 Step4 here you can can check the invalid HSN codes will show on invalid data fould box with reason so rectify it by click on hsn then click on transaction details and click on the voucher where the items hsn was entered and modify it then save 
 Step5 after modifying of all hsn error go to GSTR1 ereturn option and select the period 
 then select Plain excel and set path to export 
 Also need to ensure HSN code must be 4 digit and if your turnover more than 5 crore then the 
 HSN code should be 6 digit

AGS tax not available in BUSY 
 the process of GST Tax that you have to pay but don't want to take input credit in BUSY then follow these steps 
 basically for that we have two options:
 step 1: while entering purchase transaction you can select itc eligibility as section 17(5) ineligible ITC
 or you can go with other option 
 step 1: go to the GST misc. utilities under transaction menu 
 step 2: then click on monthly ITC tagging as per GSTR2a or 2B 
 step 3: select tagging type party wise or date wise 
 step 4: then mentioned start and end months, also there is other option you can select relevant deatils as per you required. 
 step 5: after open report you can see all the transactions 
 step 6: press F4 on particular transactions , ITC claim status screen will be appeared , you can select status as not to be claimed and select period of return

To generate a report in BUSY to view my GST tax rates, taxable amounts, IGST, CGST, SGST, and percentages separately for my B2B and B2C salesHere's how you can do it:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
 Step 5: Look for the Tax Rate Wise Output Tax Report option, and click on it to access this specific report
 Step 6: Review the Bifurcation of Tax Rate Wise Output Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates
 Step 8: Remember to ensure that your transactions are correctly categorized with the appropriate GST rates (5% or 12%) in your accounting software