To create a service item for freight charges with the right GST rate in BUSY:
Open BUSY Software.
Step 1: In the Masters menu, go to Items/Products under the Administration option.
Step 2: Click Add to make a new item.
Step 3: Fill in details for the freight charges item, like its name, code, and description.
Step 4: In the Tax section, choose the correct GST rate for freight charges and enter the SAC code.
Step 5: Specify sales and purchase accounts, like Freight & Forwarding Charges.
Step 6: Save the item.
Now, you can use this service item with the correct GST rate when making invoices in BUSY.