Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - tds tcs e return

FAQs

The TDS/TCS document I need to access is not displaying correctly. How can I ensure it appears correctly?

 If you're having trouble with TDS/TCS documents not showing correctly, here are the simple steps to fix it:
Scenario 1 for TDS Return file looks like Form26Q.txt
Step 1: Go to the Print/Email/Sms section and choose TDS/TCS Reports.
Step 2: Under TDS/TCS Reports, select eTDS Return (Non-Salary). You'll see the eTDS file name, and there's a default file path like C:\BUSYWin\Form26Q.txt. You can use this path or change it to where you want the file. Also, pick options like file creation date and quarter.
Step 3: To get the file, click on Print. It'll be saved in your chosen destination folder.
Scenario 2 for TCS Return file looks like Form27EQ.txt
Step 1: Go to the Print/Email/Sms section and select TDS/TCS Reports.
Step 2: Under TDS/TCS Reports, choose eTCS Return. You'll see the eTCS file name, and there's a default file path like C:\BUSYWin\Form27EQ.txt. You can keep this path or change it to where you want the file. Also, pick options like file creation date and quarter.
Step 3: To get the file, click on Print. It'll be saved in your chosen destination folder.
These steps should help you access your TDS and TCS documents correctly in BUSY.

I downloaded the latest utility but still face issues in generating the TDS return file. What should I do?

 If you are still facing issues in generating the TDS return file even after downloading the latest utility. 
Utility work for e-TDS/TCS Return Preparation and validation to already generated file from BUSY not for generating the TDS Return file. to generate TDS file Kindly follow the following Steps.
Step 1: Ensure that you are using the latest version of the BUSY.
Step 2: Incorrect data entry: Double-check the data you have entered for accuracy, including the TDS amounts, PAN numbers, and other relevant details.
Step 3: To generate TDS File Go to Print / Email / SMS Menu
Step 4: Click on TDS/TCS Reports option.
Step 5: Click on eTDS Return (Non-Salary) option.
Step 6: Default eTDS Return export path is C:\BUSYWin\Form26Q.txt and if required you can change the export file path.
Step 7: select file creation date and for the quarter.
Step 8: click on export.
Step 9: After generating the file, save it to a location on your computer.
Step 10: Go to the government portal for filing TDS returns.
Step 11: Look for the option to upload the TDS return file.

What is the solution when TCS file export shows a blank file name in BUSY, and how can I troubleshoot this?

 If you are encountering the error E-TCS return filename is blank while attempting to generate a TCS return in BUSY, please note that this issue started with BUSY 21 Release 9.0. However, it has now been rectified in the latest version. 
Then follow these simple steps:
Step 1: Before proceeding, it's essential to take a data backup first to ensure your information is safe. Additionally, make sure to download and update to the latest version of BUSY to benefit from bug fixes and improvements.
Step 2: Open the Print/Email/SMS section.
Step 3: Under TDS/TCS Reports, choose eTCS Return. You'll see a file name and a default file location, like C:\BUSYWin\Form27EQ.txt. You can leave it as is or change it to your preferred location. Also, select the file creation date and the relevant quarter.
Step 4: Click Print to create the file. The file will be saved in the folder you selected, and it will have a name like Form27EQ.txt.
Please note that BUSY doesn't provide a direct option to upload this file for you. You may need to submit it through the appropriate government portal or method.

Why am I getting an error "E-TDS return filename is blank" when trying to generate TDS return in BUSY? How can this be fixed?

 If you are encountering the error "E-TDS return filename is blank" while attempting to generate a TDS return in BUSY, please note that this issue started with BUSY 21 Release 9.0. However, it has now been rectified in the latest version.
Then follow these simple steps:
Step 1: Before proceeding, it's essential to take a data backup first to ensure your information is safe. Additionally, make sure to download and update to the latest version of BUSY to benefit from bug fixes and improvements.
Step 2: Open the Print/Email/SMS section.
Step 3: Under TDS/TCS Reports, choose eTDS Return (Non-Salary). You'll see a file name and a default file location, like C:\BUSYWin\Form26Q.txt. You can leave it as is or change it to your preferred location. Also, select the file creation date and the relevant quarter.
Step 4: Click Print to create the file. The file will be saved in the folder you selected, and it will have a name like Form26Q.txt.
Please note that BUSY doesn't provide a direct option to upload this file for you. You may need to submit it through the appropriate government portal or method.

I want to pay TDS for the current quarter in BUSY but unable to generate the return file. It shows error about blank filename. What should I do?

 If you are encountering the error E-TDS return filename is blank while attempting to generate a TDS return in BUSY, please note that this issue started with BUSY 21 Release 9.0. However, it has now been rectified in the latest version.
Then follow these simple steps:
Step 1: Before proceeding, it's essential to take a data backup first to ensure your information is safe. Additionally, make sure to download and update to the latest version of BUSY to benefit from bug fixes and improvements.
Step 2: Open the Print/Email/SMS section.
Step 3: Under TDS/TCS Reports, choose eTDS Return (Non-Salary). You'll see a file name and a default file location, like C:\BUSYWin\Form26Q.txt. You can leave it as is or change it to your preferred location. Also, select the file creation date and the relevant quarter.
Step 4: Click Print to create the file. The file will be saved in the folder you selected, and it will have a name like Form26Q.txt.
Please note that BUSY doesn't provide a direct option to upload this file for you. You may need to submit it through the appropriate government portal or method.

I want to generate and export the TDS return from BUSY before the due date. However, it is showing error "E-TDS return filename is blank". What is wrong and how can I fix this?

 If you are encountering the error E-TDS return filename is blank while attempting to generate a TDS return in BUSY, please note that this issue started with BUSY 21 Release 9.0. However, it has now been rectified in the latest version.
Then follow these simple steps:
Step 1: Before proceeding, it's essential to take a data backup first to ensure your information is safe. Additionally, make sure to download and update to the latest version of BUSY to benefit from bug fixes and improvements.
Step 2: Open the Print/Email/SMS section.
Step 3: Under TDS/TCS Reports, choose eTDS Return (Non-Salary). You'll see a file name and a default file location, like C:\BUSYWin\Form26Q.txt. You can leave it as is or change it to your preferred location. Also, select the file creation date and the relevant quarter.
Step 4: Click Print to create the file. The file will be saved in the folder you selected, and it will have a name like Form26Q.txt.
Please note that BUSY doesn't provide a direct option to upload this file for you. You may need to submit it through the appropriate government portal or method.

I used to be able to generate TDS return in previous versions of BUSY but in the latest version, it shows error "E-TDS return filename is blank". How do I resolve this issue?

 If you are encountering the error E-TDS return filename is blank while attempting to generate a TDS return in BUSY, please note that this issue started with BUSY 21 Release 9.0. However, it has now been rectified in the latest version.
Then follow these simple steps:
Step 1: Before proceeding, it's essential to take a data backup first to ensure your information is safe. Additionally, make sure to download and update to the latest version of BUSY to benefit from bug fixes and improvements.
Step 2: Open the Print/Email/SMS section.
Step 3: Under TDS/TCS Reports, choose eTDS Return (Non-Salary). You'll see a file name and a default file location, like C:\BUSYWin\Form26Q.txt. You can leave it as is or change it to your preferred location. Also, select the file creation date and the relevant quarter.
Step 4: Click Print to create the file. The file will be saved in the folder you selected, and it will have a name like Form26Q.txt.
Please note that BUSY doesn't provide a direct option to upload this file for you. You may need to submit it through the appropriate government portal or method.

Why is the file name showing blank when I try to export the TCS file from BUSY, and how can I troubleshoot this?

 If you are encountering the error E-TCS return filename is blank while attempting to generate a TCS return in BUSY, please note that this issue started with BUSY 21 Release 9.0. However, it has now been rectified in the latest version.
Then follow these simple steps:
Step 1: Before proceeding, it's essential to take a data backup first to ensure your information is safe. Additionally, make sure to download and update to the latest version of BUSY to benefit from bug fixes and improvements.
Step 2: Open the Print/Email/SMS section.
Step 3: Under TDS/TCS Reports, choose eTCS Return. You'll see a file name and a default file location, like C:\BUSYWin\Form27EQ.txt. You can leave it as is or change it to your preferred location. Also, select the file creation date and the relevant quarter.
Step 4: Click Print to create the file. The file will be saved in the folder you selected, and it will have a name like Form27EQ.txt.
Please note that BUSY doesn't provide a direct option to upload this file for you. You may need to submit it through the appropriate government portal or method.

I made TDS entries but don't see the e-return file. What do I need to do to generate it?

 If you're having trouble with TDS/TCS documents not showing correctly, here are the simple steps to fix it:
Scenario 1 for TDS Return file looks like Form26Q.txt
Step 1: Go to the Print/Email/Sms section and choose TDS/TCS Reports.
Step 2: Under TDS/TCS Reports, select eTDS Return (Non-Salary). You'll see the eTDS file name, and there's a default file path like C:\BUSYWin\Form26Q.txt. You can use this path or change it to where you want the file. Also, pick options like file creation date and quarter.
Step 3: To get the file, click on Print. It'll be saved in your chosen destination folder.
Scenario 2 for TCS Return file looks like Form27EQ.txt
Step 1: Go to the Print/Email/Sms section and select TDS/TCS Reports.
Step 2: Under TDS/TCS Reports, choose eTCS Return. You'll see the eTCS file name, and there's a default file path like C:\BUSYWin\Form27EQ.txt. You can keep this path or change it to where you want the file. Also, pick options like file creation date and quarter.
Step 3: To get the file, click on Print. It'll be saved in your chosen destination folder.
These steps should help you access your TDS and TCS documents correctly in BUSY.

How should I enter and update my books of accounts for TDS deducted? What formats does BUSY support for TDS filing?

 How to enter and update books of accounts for TDS deducted and how to export TDS file for TDS return.
Step 1: Go To Transaction Menu.
Step 2: click on Journal voucher and click on Add.
Step 3: Enter Journal voucher header details.
Step 4: Enter Journal voucher select with Debit A/C: and Credit A/C as vender name click enter will get popup window of TDS calculation.
Step 5: Do Yes to calulate TDS for Current Voucher and click on post.
Step 6: save journal voucher.
Step 7: Go to Print / Email / SMS Menu
Step 8: Click on TDS/TCS Reports option.
Step 9: Click on eTDS Return (Non-Salary) option.
Step 10: Default eTDS Return export path is C:\BUSYWin\Form26Q.txt and if required you can change the export file path.
Step 11: select file creation date and for the quarter.
Step 12: click on export.
Step 13: After generating the file, save it to a location on your computer.
Step 14: Go to the government portal for filing TDS returns.
Step 15: Look for the option to upload the TDS return file.

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