Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - vat

FAQs

I skipped entering a VAT option for an item. Now the totals are not calculating correctly. What should I do to fix this?

 If you forgot to enter VAT information for an item, and the bill's calculation is incorrect, here's what you should do: 
Step 1: Go to the "Administration" menu, then select "Masters."
Step 2: Click on "Item" and choose the "Modify" option.
Step 3: Find the specific item for which you need to configure VAT.
Step 4: After selecting the item, enter the VAT information in the "Tax Category" section.
Step 5: Once you've done that, the voucher will automatically calculate the VAT correctly.

I need to file VAT returns for my business in UAE. Does BUSY have an option to generate the VAT return file?

 If you need to file a VAT return in the UAE, please follow these steps:
Step 1: Confirm that the country selected is U.A.E.
Step 2: Double-check the state where you are required to file the VAT return.
Step 3: Once you've verified the country and state, your UAE VAT report is ready. Review the VAT 201 report.
Step 4: Note that the steps mentioned above are for reporting purposes to calculate the VAT to be paid to the UAE government; it's not the actual return.

I am unable to generate the VAT report in BUSY. It crashes with a runtime error. How can I resolve this?

 If you are encountering issues with generating VAT reports in BUSY, please follow below steps : 
Step 1: Ensure that all sales and purchase transactions are accurately recorded in the software.
Step 2: Verify that you have assigned the correct tax rates to your transactions.
Step 3: Reconcile your accounts to confirm that the numbers in your reports match the entries in your accounts.
Step 4: Check Missing or Deleted Entries
Step 5: Double-check the date range you have selected when generating the VAT reports.

How can I ensure past VAT transactions are recorded properly after GST implementation?

 To make sure that your old VAT transactions are correctly recorded when you switch to GST, follow these simple steps: 
Look at each of your previous VAT transactions.
Check the final balance of VAT.
The good news is that in BUSY Software, you can easily update your VAT transactions to match the new GST system. You don't need to worry about how to make these changes after switching to GST; the software has you covered.

We migrated to GST recently. How can I transfer or adjust my old VAT balances?

 If you recently switched to GST, follow these steps to transfer or adjust your old VAT balances: 
Step 1:Press the F12 button to switch between GST and VAT, now you can enter or adjust VAT related enteries.
Step 2:If the key doesn't work, enable the option. Go to Administration select Configuration and then choose Features/Options then select GST/VAT.
Step 3:Look for Allow switching between GST/VAT using F12, click on it, and save the information.

The VAT report was working fine earlier but now it crashes in BUSY. What could be the reason for this?

 Here's how you can troubleshoot and resolve this issue:
Step 1: Ensure that you are using the latest version of BUSY.
step 2: Carefully follow the correct steps for generating a VAT report in BUSY
Step 3: Verify user permissions to having rights to view the report.
Step 4: Verify that your VAT configuration, including tax rates, categories, and other related configurations, are accurate and up-to-date.
Step 5: Take backup and rewrite the data .

I want to switch from charging GST to VAT in BUSY. How can I do this without errors?

 If you wants to switch your company from GST to VAT have to follow below mentioned steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Under configuration, Click on Feature & option Tab, then go to GST/VAT.
Step 3. Entering into GST/VAT tab window, enable the option Allow switching b/w GST/VAT using F12.
Now, You can switch between GST and VAT by pressing F12 key anytime while working in company without any errors

Why am I getting the error "Object does not support this property or method" when trying to generate the VAT report in BUSY?

 Here's how you can troubleshoot and resolve this issue:
Step 1: Ensure that you are using the latest version of BUSY.
step 2: Carefully follow the correct steps for generating a VAT report in BUSY
Step 3: Verify user permissions to having rights to view the report.
Step 4: Verify that your VAT configuration, including tax rates, categories, and other related configurations, are accurate and up-to-date.
Step 5: Take backup and rewrite the data .

How can we enable VAT with GST Feature ?

 :-VAT or value-added tax, is a common form of indirect tax levied on services and goods. It is paid to the government by the producers at every stage in the supply chain.
VAT tax is applicable only on goods sold within a particular state, which means that the buyer and the seller need to be in the same state.
STEPS to enable VAT with GST
Step 1:- Administration→Configuration→Features & Options→VAT/GST Tab Select Type as VAT.

I want to file my current VAT return but the software is pulling in old data. How can I file my return with only the latest information?

 If you're filing your return and the software is picking up old data, here's what you can do:
Step 1: Make sure to check the date range. Ensure that it matches the financial year you intend to access.
Step 2: Look out for any mistakes or errors in the information you provided. Sometimes, just by correcting errors in the details you entered, you can resolve the issue you're encountering.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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