Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - vat

FAQs

How do I set up VAT tax rates in BUSY?

For VAT, you have to enable the vat from the below steps.
Step 1: Click on Administartion
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then GST VAT
Step 5: Then select the VAT type, mention the TIN number and save it.

Who can provide support for issues related to the service tax provision in BUSY?

In BUSY, there is GST and VAT tax type, so it want any help related to them, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

Why am I unable to generate certain reports or see certain summary values in the software?How can I contact customer support for BUSY?

If you can't find a specific report in BUSY, here's what you should do:
Step 1: Clearly explain the report you need.
Step 2: Reach out to our support center at 8282828282 or send an email to support@busy.in.

Are there any known issues with VAT report generation in the latest version of BUSY? What is the workaround?

Upgrading to the latest version of BUSY is often a good choice, especially if it's designed to be more compatible with GST (Goods and Services Tax) and VAT (Value Added Tax) compliance.

Where can we see VAT and GST vouchers together ?

Both the taxes are different and their accounting entries are also different due to which we cannot see them together. F12 Key is used in BUSY software to see them separately.

What should I do if I am on an older version of BUSY but need to generate VAT reports?

Suggests that the BUSY Infotech is no longer offering support or assistance for the older version of their software and is encouraging users to upgrade to the latest version.

How do I view a VAT report in BUSY?

To view a VAT report in BUSY go to display option then select VAT reports option now you can view the different VAT report in BUSY.

How do I remove the tax invoices that used to show in Annexure B in older versions of BUSY?

If you have created a tax invoice in BUSY, then it will reflect in the Annexure 2B both format OLD & New (April 2016).

The VAT return format required by my business is different from what BUSY provides. Can I import/upload my custom VAT return template?

It's not possible to customize the format of a return in the BUSY software.