The PDF preview of invoices is not working in BUSY. How can I fix this?
If The PDF preview of invoices is not working in BUSY, you can try the following troubleshooting steps to resolve the issue:
Step 1: Check Printer Connection and Settings, Ensure that your printer is properly connected to your computer and turned on.
Verify that your printer is set as the default printer in your computer's settings.
Make sure the printer has enough paper and ink toner.
Step 2: Test with Other Documents, Attempt to print other documents from different applications (e.g., a Word document or a PDF) to confirm if the issue is specific to BUSY or a broader printing problem.
Step 3: Restart the Software, Close BUSY and reopen it. Try printing the invoice again.
Step 4: Check Page Setup, Ensure that the page setup within BUSY is correctly configured for the printer. Go to the print settings and confirm the page size, orientation, and other settings match your printer's capabilities.
Step 5: Update or Reinstall Printer Drivers, Outdated or corrupted printer drivers can cause printing issues. Consider updating or reinstalling the drivers for your printer. Visit the printer manufacturer's website for the latest drivers.
Step 6: Run the Printer Troubleshooter, If you are using a Windows operating system, you can run the built in printer troubleshooter. To do this, go to Settings > Devices > Printers & scanners and select your printer. Click Run the troubleshooter.
Step 7: Check for Software Updates, Make sure you are using the latest version of BUSY. Software updates often include bug fixes. Check for and install any available updates.
Step 8: Reboot Your Computer, Sometimes, simply restarting your computer can resolve printing issues.
Step 9: Test on Another Computer, If possible, try printing invoices from BUSY on another computer with a different printer to see if the issue is specific to your computer or printer.
Step10: Step 9: Check the printer spooler service in Services.msc for smooth functioning.