Frequently Asked
Questions
Find Solutions to Common Issues Related to third-party-services - add on
I am unable to see the TallyBUSY utility in the Add-on tab in BUSY. How can I resolve this?
When the Tally2BUSY utility is installed on your system, it will appear on the add-on tab in BUSY,
If you wants to import data Tally2BUSY you can follow these steps:
Step 1:Go to the Tally software, export Transactions and masters in xml file from Tally,
Step 2:Rename DayBook.xml intead of transaction,
Step 3:Open the busy.in site on your chrome,
Step 4:click resources and download,
Step 5:Here you can find an utility to Download Tally2BUSY,Download it on your system and install.
Step 6:After installation,you need to open the company in BUSY,
Step 7:Go to the Add-on Tab,Now here you can see the utility of Tally2BUSY,click on it,
Step 8:Then window will appear, set here purchase type and sale type tagging,
Step 9:Give Folder Path for Tally XML,check the check box Import master and Import vouchers,then click import.
Your Data will be imported Tally2BUSY successfully.
How do I troubleshoot syncing issues between BUSY and my bank?
There is no provision in BUSY to sync with your bank you can manually enter the enter the transaction in BUSY
and you can also reconcile it through bank reconcillation report to enable to that option you have to follow below steps:
Step 1: Go to administration then click on configuration then click on features and option button
Step 2: Then click on accounts tab and enable bank reconcillation option and save it.
Step 3: Then go to dispay click on bank reconcillation option and you can reconcile it
Apart from that may be you are talking about the bank add on
if that is the case you have to coordinate your registered dealer as BUSY
does not provide this services directly
Why is the option of auto generate alias not available in BUSY Accounting Software and what should I do about it?
Auto generate alias option is available in BUSY but you need to take backup first before proceed and follow some steps:
Step 1: Go to Add on Option and then click on Item Barcode printing option.
Step 2: Now click on Auto Generate item code or Alias Option.
Step 3: Now tick the option for item Type and other details such as prefix and suffix if required in alias.
Step 4: Now select the option for overwrite the item alias for existing alias in item master and generae item alias.
How can i generate auto alias of item in BUSY?
To generate auto alias of item in BUSY, follow these steps:
Step 1: Login company with admin username and password then go to add on tab.
Step 2: Click on item bar code printing then select auto generate item code/alias
Step 3: Select all items or group of item then specify prefix, suffix and starting number.
Step 4: Now, Select No or yes for overwrite existing alias as per need then click on generate alias.
Note- Take the latest backup of your data.
How can I integrate BUSY with ERP, CRM, and other software?
If you wants to add on in BUSY, follow these steps :
Step 1: Install Other software successfully in the same drive where BUSY alredy installed.
Step 2: Go to Add on menu and then select your add on software in BUSY.
Important Note : To add on in BUSY it is chargeable service from our end and to price related querry i am transferring your call to our expert executive.
What additional plugins and integrations are available with BUSY?
If You Want additional plugins and integrations in BUSY:
1.You can integrate BUSY with other accounting software by contacting your Authorised channel partner for add on in BUSY for customization.
Otherwise
2.If still having same issue then you can contact us on our centerlized 24*7helpline
number i.e. 8282828282 or 01140964096 or You Can Contact us on support@busy.in
Can I connect BUSY to my e-commerce platform? How?
If You Want to connect BUSY With e-commerce platform in Follow These Steps:
1.You can not Connect BUSY With any other software.
2.You can Do it by Validation So Contact with your Dealer For Add on.
3.For Further Assistance contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & You Can Also Mail us on Support@busy.in
I installed an add-on in BUSY but it does not seem to be working. What should I do?
If you have installed an add on in BUSY and it is not wroking , you can follow the below steps:
Step 1: Make sure the add on is installed properly
Step 2: Restart BUSY and check if ad on is working
If add on still not working contact youe dealer from whom you integraed the add on
Im having trouble connecting BUSY to my bank account What should I do
For creation of Bank account in BUSY please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Masters
Step 3:- Account
Step 4:- Add, enter bank name and select group Bank Account.
After creation of bank ledger it will show in sale, purchase, payment, receipt entries
I want to integrate BUSY with my online payment processor. What options are available for integration?
BUSY have no Option dircet intergate api Payment process if you wish BUSY have ready addon
to dircet paymet iCICI bank payment gateway if you want the addon contact your local BUSY
channel patner for buying the addon
