Frequently Asked
Questions
Find Solutions to Common Issues Related to third-party-services - customization validation
Does your support team offer customized BUSY setup and configuration?
BUSY is designed as per the standard need of its customer, if you require any kind of customization we would recommend you to contact to your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at [support@busy.in]
issue in discount column in invoice showing star * instead of quantity how to fis it?
issue in discount column in invoice showing star * instead of quantity to fix follow these steps
1. go to the invoice document and printing under configuration
2. select standard and sales invoice
3. then go to the self configure
4. increase qty column size and save configuration.
5. open invoice and print .
The software is showing an error related to validation or some data being invalid. How do I go about diagnosing and fixing validation errors?
To diagnose and fix validation errors related to data in BUSY, you can check the error message for specific details and
If you are an end user, then contact your local dealer or channel partner. or If you are a channel partner, then contact your solution partner.
How can I customize data or columns in BUSY as per my business needs?
You can customize Column in BUSY through Custom column Options in Reports .there some fields that exist in custom column configuration as it depends on your requirement in report but if required field would not exist in BUSY then you need to customize report from your dealer end.
Is customized report formatting included in my subscription plan?
If you want to do minor changes in reports or you want to add additional columns in report in that case you can add custom column or you can configure columnar reports accordingly
Otherwise you need to customized your report for that you need to contact your channel partner
What customizations are possible in BUSY?
Yes, you can customize the BUSY software as per your requirement. You can customize the invoice format, label pritning, letter text configuration and add the custom column in any report,
For more customization can contact to the channel partner and which will be done chargeable basis.
The invoice validation in BUSY is failing. What could be the reasons and solutions for this?
If the invoice validation in BUSY is falling,so please contact your dealer through whom you have customized for this validation,Because only those who have customized it will be able to check,we do not customize validation from our end,so you will need to contact your dealer.
What configuration options are available for customizing fields and options in BUSY?
The configuration options available for customizing fields and options in BUSY include adding or removing fields in voucher templates, customizing invoice/voucher templates, managing multiple organizations/branches, configuring users and access rights, integrating with other systems, importing/exporting data or statements, and accessing setup, user, and troubleshooting guides.
I need help customizing the accounting software for my business needs. Who should I contact about this?
To customise the accounting software,
If you are an end user, then contact your local dealer or channel partner. They can provide chargeable support for this.
If you are a channel partner, then contact your solution partner. They can provide chargeable support for this.
What steps can I take if the Auto Alias is not working properly in some company?
If the Auto Alias is not working properly in some company, and it's related to customization,
Reach out to your solution partner for assistance with the Auto Alias issue. They will guide you through the process of making necessary changes to the custom validation.
