Frequently Asked Questions

In case of SQL database security is found from the dongle server/BUSY agent. Therefore, it is mandatory to open BUSY agent at the backend and then open Client system
If Client system is running in demo mode (SQL database) follow the below steps:
Step 1: Verify Serial Number from UMS.
Step 2: Select the Same Model in both the systems.
Step 3:Check the LAN IP should ping.
Step4 : Enable name pipe, TCP/IP from SQL configure manager and mention TCP port as 1433 (default SQL port) in IP4 and IP all 
Step5) : Restart the services.
Step6) Mention server name/LAN Ip, username as SA and password in client system.
Step7) After following the above-mentioned steps, the same issue persists, then create the Inbound outbound rule of SQL.
NOTE : All steps should be done after taking backup of the data

To resolve the issue of demo mode on Client pc, check the possible reason:
Step 1: BUSY must be open on server system to run client on license mode.
Step 2: Check by reopen the server first then open the client system. 
Step 3: Specify the correct path through networking in client system in case of access data base and specify correct set server information in sql data base.
Step 4: If the client system running on same premises then ensure that LAN ip must be ping on client system.
Step 5: If you are running client system n different location then check that Static ip must be ping on client system and the SQL port must be open on server system.
Step 6: In case of SQL database, dongle server must be running on server system.

If you want to use BUSY on mulitple systems and sync data, you can follow these steps:
Step 1: Make sure that you have a multi-user license for BUSY. 
Step 2: Connect both computers to the same network using LAN or WIFI. 
Step 3: On the server computer, share your data folder on the network. You can find your data folder in the Set Data Directory option under the Company menu.
Step 4: On the client computer, open BUSY and go to the Set Data Directory option. 
Step 5: Here, you have to set the data path to the shared folder on the network. You can browse and select the shared folder from the network locations.
Step 6: Reopen BUSY on both computers and can use BUSY on mulitple computers with real-time data synchronization.

If you want to run BUSY  on two computers and sync data, you can follow these steps:
Step 1: Make sure that you have a multi-user license for BUSY. 
Step 2: Connect both computers to the same network using LAN or WIFI. 
Step 3: On the server computer, share your data folder on the network. You can find your data folder in the Set Data Directory option under the Company menu.
Step 4: On the client computer, open BUSY and go to the Set Data Directory option. Here, you have to set the data path to the shared folder on the network. You can browse and select the shared folder from the network locations.
Step 5: Reopen BUSY on both computers and can use BUSY on both computers with real-time data synchronization.

If you want to connect to the main server system in BUSY and resolve 
 connectivity issued then please follow the given steps 
 Step 1: First have to check that we are able to access the server system from client or not
 Step 2: If not then we have to asked IT persont to make it accesible in other system
 Step 3: If accessible then we have to make same data directory in the BUSY of client
 system as it is set in the server system 
 Step 4: Make sure BUSY is running in the server system.
 If still having any issue then you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

If you want to run BUSY on two computers and sync data, you can follow these steps:
Step 1: Make sure that you have a multi-user license for BUSY. 
Step 2: Connect both computers to the same network using LAN or WIFI. 
Step 3: On the server computer, share your data folder on the network. You can find your data folder in the Set Data Directory option under the Company menu.
Step 4: On the client computer, open BUSY and go to the Set Data Directory option. Here, you have to set the data path to the shared folder on the network. You can browse and select the shared folder from the network locations.
Step 5: Reopen BUSY on both computers and can use BUSY on both computers with real-time data synchronization.

If you want to run BUSY on two computers and sync data, you can follow these steps:
Step 1: Make sure that you have a multi-user license for BUSY. 
Step 2: Connect both computers to the same network using LAN or WIFI. 
Step 3: On the server computer, share your data folder on the network. You can find your data folder in the Set Data Directory option under the Company menu.
Step 4: On the client computer, open BUSY and go to the Set Data Directory option. Here, you have to set the data path to the shared folder on the network. You can browse and select the shared folder from the network locations.
Step 5: Reopen BUSY on both computers and can use BUSY on both computers with real-time data synchronization.

To resolve the issue of demo mode on Client system, check the possible reason:
1. BUSY must be open on server system to run client on license mode.
2. Check by reopen the server first then open the client system. 
3. Specify the correct path through networking in client system in case of access data base and specify correct set server information in sql data base.
4. If the client system running on same premises then ensure that LAN ip must be ping on client system.
5. If you are running client system on different location then check that Static ip must be ping on client system and the SQL port must be open on server system.
6. In case of SQL database, dongle server must be running on server system.

To resolve the issue of demo mode on Client pc, check the possible reason:
1. BUSY must be open on server system to run client on license mode.
2. Check by reopen the server first then open the client system. 
3. Specify the correct path through networking in client system in case of access data base and specify correct set server information in sql data base.
4. If the client system running on same premises then ensure that LAN ip must be ping on client system.
5. If you are running client system n different location then check that Static ip must be ping on client system and the SQL port must be open on server system.
6. In case of SQL database, dongle server must be running on server system.

To connect the client server to the main server of BUSY, you can follow these steps:
Step 1: Make sure to connect both computers to the same network using LAN or WIFI. 
Step 2: On the server computer, share your data folder on the network. You can find your data folder in the Set Data Directory option under the Company menu.
Step 3: On the client computer, open BUSY and go to the Set Data Directory option. 
Step 4: Here, you have to set the data path to the shared folder on the network. You can browse and select the shared folder from the network locations.
Step 5: Reopen BUSY on both computers and can use BUSY on both computers with real-time data synchronization.