Frequently Asked
Questions
Find Solutions to Common Issues Related to ums - model renewal or upgrade
How do I locate my BLS validity in BUSY?
You can easily find out the BLS validity of your BUSY software on the screen. There are two ways to do this:
1. Look at the title bar of the BUSY screen. You will see the words BLS Upto followed by a date. This is the date until which your BLS is valid.
2. After opening a company, look at the right bottom corner of the screen. You will see the words BLS Valid Upto followed by a date. This is the same date as above.
What kind of support, maintenance and updates are provided for BUSY?
BUSY provides support, maintenance, and regular updates for their software. They offer centralized 24/7 customer support through phone. and email support is also provided during specified support hours. They also provide training resources, documentation, and training videos to help users learn and troubleshoot the software. BUSY releases updates periodically to add new features, fix bugs, and improve performance. To experience un-interrupted GSP Service and free product/Statutory updates you can subscribe to the BLS subscription.
What are the advanced services included in the BLS subscription?
The advanced feature including in BLS plan i.e some features like BUSY updated, GSP services, Customer support, BUSY mobile application, BUSY BNS app, BDEP Service, Audit trial and so on. If the BLS is not updated then you will not be able to use the features which relate to BLS.
Moreover it is mandatory to update BUSY BLS for all version and model for smooth running in BUSY
How to fix UMS-isuse in upgrade ?
If UMS is used in an upgrade, follow these steps:
1. If Desktop UMS indicates that you are not authorised, register your hard disc number.
2. Send your details along with the new hard disc number to support@busy.in for registration.
3. You have to visit download.bdns.in/ums.zip to update.
How much does it cost to upgrade from basic single user to extended single user in BUSY?
For upgradation cost you have to contact your authorized channel partner.
for furthur assistance,you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in
The multi-user upgrade I purchased hasn't been applied yet when will it be done?
If upgrade and purchase the multi user and not applied yet in that case you need to contact to your dealer from whom you purchased it to activate the license in multi user
Process to upgrade BUSY from basic to extended single-user for mobile features?
To upgrade you have to contact your authorized channel partner.
for furthur assistance,you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in
What is the pricing for the mobile version per user? Is there any discount for multiple users?
For pricing you can contact to your authorized channel partner.
for furthur assistance,you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in
How to identify my current BUSY model?
To identify your current BUSY model, you can go to the "Help" menu in the software and select "About BUSY." This will display the version and model information.
How can I renew my BUSY license? What is the process for doing this?
For renewal or upgradation in BUSY license please contact to our authorized dealer. It will done on chargeable basis
