Frequently Asked
Questions
Find Solutions to Common Issues Related to upgrade-visit-renewal - learn busy
How can I get help or troubleshooting support for BUSY?
Cess on MRP will be charged on largest units either main or packaging unit.
To apply cess on alternate quantities in BUSY follow the below steps:
Step 1: If additional cess is enabled from GST/VAT from Administration->Configuration->Feature and Options->GST/VAT
Step 2: Enable CESS and select Enable additional cess as Yes
Step 3.:Mention additional cess percentage in Tax category master (from Administration->Masters->Tax Category Menu)
Step 4: In Item master specify the alternate unit if this feature is enabled from the inventory tab.
Step 5: Create bill sundry of Cess on MRP by selecting bill sundry nature as Add. Cess on GST.
Step 6: Percentage of Bill sundry should be charged on Total MRP of items by selecting over and above in it.
Step 7:Create a sales type master and mention add. Cess amount with respective tax rate.
Step 8:Now we can enter transactions.
How can I manage my company from the client system and save the data in my main system in BUSY?
Managing the company from the client system and saving the data in my main system can be done via two Options in BUSY below are the steps:-
Step 1: If your main and client systems have the same location so in that case you should have the Muti User Model in the Access database i.e BM, SM,EM
Step 2: In Access database Whether you work either in the main system or the Client system everything is being saved in the Main system.
Step 3: If you have a Multi-Location of your Main and client systems in that case you should have an SQL Database i.e. SC, EC in which whatever you will work either in the Main system or Client system it'll save in the main system.
How do I get technical support, resolve bugs and submit enhancement requests?
BUSY provides below customer support options, if you need any kind of assistance.
1: Call our 24X7 support helpline number at 8282828282 or 011 40964096 and talk to our support representatives. They will guide you through the steps and troubleshoot any problems that you may encounter.
2: Email us your query to support@busy.in and we will get back to you as soon as possible. Please provide us with your BUSY Serial No. ,and a screenshot of the error message if possible. This will help us to resolve your issue faster and better.
3: You can contact also to your authorized channel partner for any kind of support.
Furthermore if you have request related to software you can share your valuable feedback to us on feedback@busy.in
How do I subscribe to the BUSY YouTube channel?.
To subscribe BUSY YouTube channel, you can follow these steps:
Step 1: Open YouTube: Go to the YouTube website (www.youtube.com) or open the YouTube app on your mobile device.
Step 2: Search for the Channel: In the YouTube search bar, type BUSY and press Enter.
Step 3: Find the Official Channel: https://www.youtube.com/@BUSYAccounting
Step 4: Subscribe: Once you've found the official channel, click on it. You'll see a red Subscribe button below the channel name and logo.
Step 5: Click the Subscribe button.
Step 6: Notifications: You can choose to be notified when the channel uploads new videos by clicking the bell icon next to the subscribe button. You can select to receive all notifications or customize your preferences.
What support options are available if I face any issues with BUSY?
To get any help if facing issue with BUSY, you can contact us by any of the following methods:
Method 1: Call our 24X7 support helpline number at 8282828282 or 011 40964096 and talk to our support representatives. They will guide you through the steps and troubleshoot any problems that you may encounter.
Method 2: Email us your query to support@busy.in and we will get back to you as soon as possible. Please provide us with your BUSY Serial No. ,and a screenshot of the error message if possible. This will help us to resolve your issue faster and better.
Method 3: You can contact also to your authorized channel partner for any kind of support.
What training materials are available for learning how to fully utilize the software?
There are the training materials are available for learning how to use the BUSY :
1. Open your BUSY software and go to help menu.
2. then Various options provided under Help menu are:
·Shortcut Keys
·What's New
·Quick Start Guide
·User's Manual
·Knowledge Documents
·About BUSY
·License Agreement
·Get Hard Disk Serial No.
·Help Contents for GST
·Training / Help Videos
3. You can see Vedioes on Youtube channel that is BUSY.
4. you can see Our official website that is busy.in
5. If still having same issue then you can contact us on our centerlized 24*7helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
What training resources are available for learning how to use BUSY?
There are the training materials are available for learning how to use the BUSY:
1.Open your BUSY software and go to help menu.
2.Then Various options provided under Help menu are:
Shortcut Keys
What's New
Quick Start Guide
User's Manual
Knowledge Documents
About BUSY
License Agreement
Get Hard Disk Serial No.
Help Contents for GST Training / Help Videos
3.You can see Vedioes on Youtube channel that is BUSY.
4.You can see Our official website that is busy.in
5.If still you have any query related BUSY then you can contact us on our centerlized 24*7helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
Who do I contact for technical support for BUSY?
To get technical support in BUSY, you can contact us by any of the following methods:
Method 1: Call our 24X7 support helpline number at 8282828282 or 011 40964096 and talk to our support representatives. They will guide you through the steps and troubleshoot any problems that you may encounter.
Method 2: Email us your query to support@busy.in and we will get back to you as soon as possible. Please provide us with your BUSY Serial No. ,and a screenshot of the error message if possible. This will help us to resolve your issue faster and better.
Method 3: You can contact also to your authorized channel partner for any kind of support.
How can I get more information or assistance with using BUSY? Who can I contact for help?
BUSY provides below customer support options, if you need any kind of support.
1: Call our 24X7 support helpline number at 8282828282 or 011 40964096 and talk to our support representatives. They will guide you through the steps and troubleshoot any problems that you may encounter.
2: Email us your query to support@busy.in and we will get back to you as soon as possible. Please provide us with your BUSY Serial No. ,and a screenshot of the error message if possible. This will help us to resolve your issue faster and better.
3: You can contact also to your authorized channel partner for any kind of support.
What all features are available in the different versions/plans of BUSY?
There are three models in BUSY i.e Basic, Standard and Enterprise and here are the features:
Basic: In basic, we have Financial Accounting, Multi inventory, Tds/ tcs, Gst Reports (Return, Register, E-return), User configuration and VAT report
Standard: In standard, we have Quotation, Order, Challan System, Scheme Management, Bill of Material and production, Voucher auditing, BUSY mobile app, Inventory features( batch no. wise detail, parameter wise stock, serial no. wise stock, MRP wise stock) , Job work, Reconcilation, BDEP.
Enterprise: In enterprise including basic and standard feature also, Payroll, indent management, Branch wise item pricing, Automatic data sync from branches to headoffice, voucher or master approval, master series group, Support/Enquiry Management
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