9962 SAC Code: Services in retail trade
SAC Code 9962 belongs to the Services in retail trade category in the Indian Services Accounting Code (SAC) system. Developed by the government, this system ensures accurate taxation by providing a classification framework for services. SAC Code 9962 specifically excludes the sale or purchase of goods.
Scope of SAC Code 9962
The scope of SAC Code 9962, which falls under the category of Services in retail trade, encompasses a wide range of services related to retail operations. Some key areas covered under SAC Code 9962 may include:
- Retail store operations: This includes activities such as managing and operating physical retail stores, handling customer inquiries, product demonstrations, and sales transactions.
- Point of sale (POS) services: These services involve the use of electronic systems for processing sales transactions, managing inventory, and generating sales reports.
- Customer support and assistance: Services related to providing customer support, resolving queries or complaints, offering product guidance, and ensuring customer satisfaction.
- Visual merchandising and store layout: Services focused on arranging and presenting merchandise in an appealing and organized manner to enhance the shopping experience and drive sales.
- Inventory management: Services related to inventory tracking, stock replenishment, and managing stock levels to ensure availability of products.
- Retail promotions and marketing: Services encompassing advertising, promotional campaigns, loyalty programs, and other marketing initiatives to attract customers and increase sales.
Categorisation of SAC Code 9962
SAC Code 9962 under GST can be classified in the following ways:
| SAC Code | Description | Old GST Rate (till 21 Sep 2025) |
New GST Rate (from 22 Sep 2025) |
Notes on change / inclusions |
|---|---|---|---|---|
| 9962 | Services in retail trade. Explanation – This service does not include sale or purchase of goods | 18% with ITC | 18% with ITC | Retail trade “services” under 9962 cover agency / commission based retail facilitation, not normal sale of goods. These service elements are also taxed at 18% with ITC as standard. They are not part of any 12% or 28% special slab, so they stay at 18% after the new regime. |
| 9962 | Service provided by Fair Price Shops to Central Government by way of sale of wheat, rice and coarse grains under Public Distribution System(PDS) against consideration in the form of commission or margin. | 0% without ITC | 0% without ITC | Same PDS commission exemption as under 9961, but classified under retail trade when the FPS activity is treated as retail distribution. Commission / margin for FPS dealers distributing wheat, rice, coarse grains under PDS to Central Government is exempt; this continues unchanged. |
| 9962 | Service provided by Fair Price Shops to State Governments or Union territories by way of sale of kerosene, sugar, edible oil, etc. under Public Distribution System (PDS) against consideration in the form of commission or margin. | 0% without ITC | 0% without ITC | The mirror of the previous row: FPS commission / margin for kerosene, sugar, edible oil and similar items under PDS for State Governments / UTs is exempt. No change in GST 2.0. |
| 996211 | Services provided for a fee/commission or contract basis on retail trade | 18% with ITC | 18% with ITC | Retail trade commission services under 9962 are generally taxed at 18% with ITC. The 56th Council does not show any “From – To” change for 996211, so the rate remains same. |
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The entire content on this page has been arranged to the best of the author's understanding and is subject to periodic updates as per the law for the time being in force. The above does not constitute professional advice or a formal recommendation. While due care has been taken in preparing this content, the existence of mistakes and omissions cannot be ruled out. BUSY Infotech Private Ltd. and its associates will not be held responsible for any loss or damage arising from any inaccurate or incomplete information in this document. We recommend consulting a professional tax consultant before acting on the information contained in this piece of content.
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