Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What should i do if purchase ledger and purchase register not match as per purchase head?

if purchase ledger and purchase register does not match because the purchase register displays both cash and credit transactions related to purchases and purchase returns, whereas the ledger shows all entries related to purchases, including journals, credit notes, or debit notes.

How can I apply filters with options like "Equal to," "Greater than," etc., in BUSY?

If you want to apply both the filter for Equal to and Greater Than. For that you need to use the multiple filter option then select the fileds in which you want to apply the both the filter and check it.

I am not able to see the GST number of party in sales register report?

If you are not able to see the GSTIN number of party you need to select show party TIN/GSTIN number option as Y before opening the sales register report then you can view the sales transactions alongwith GST number of parties

What is the process for adding a sales return column in the sales register

To check sale return in sale register, follow these steps :
1. Click on display
2. Account books
3. Account register(standard)
4. Sales register
5. select the date range
6. Enable Include sale return
7. Open report it will show sale return voucher also in sale register report

How is data available live and end-to-end in BUSY after I make a payment?

After making a payment in BUSY, the data is available live and end-to-end because BUSY updates the payment information in real-time and integrates it with the relevant accounts and reports, ensuring that the data is accurate and up-to-date throughout the system.

What reports are available in BUSY and how do I generate them?

BUSY includes almost each and every report which is required to view accounting statements of a company. Reports section is available in Display menu of BUSY.
Like:
Final result:Balance sheet, Profit and loss
Trail balance
Accounting Books
Inventory Books
Ledgers
Outstanding Analysis
Stock Status
Interest Calculation
GST reports
MIS reports
Sales/Purchases Analysis etc.

How can I search for a specific entry using the search option?

To search for a specific entry using the search option in BUSY Accounting software, you can use the search bar located at the top of the screen and enter relevant keywords or details such as voucher number, party name, or date.

Why can't I customize or edit the chart of accounts in BUSY?

To customise or edit the chart of accounts in BUSY, there is no option to customise or edit the chart of accounts in BUSY. For more clarification, please describe what the chart of accounts is to provide a more accurate solution.

What types of reports are available and how do I generate them?

BUSY includes almost each and every report which is required to view accounting statements of a company. Reports section is available in Display menu of BUSY.
Like:
Final result:Balance sheet, Profit and loss
Trail balance
Accounting Books
Inventory Books
Ledgers
Outstanding Analysis
Stock Status
Interest Calculation
GST reports
MIS reports
Sales/Purchases Analysis etc.

Can you please tell me about the T format ledger report?

To check the Ledger report in T format, follow these steps:
Step 1: Go to Display then click on account books
Step 2: Choose the account ledger then select account-wise option
Step 3: Select the T-format then select party and open the ledger report.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required