Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - account books
Unable to open a particular ledger. The balance shows zero even though transactions were made. How can I fix this?
You can try to check if the ledger is inactive or if the opening balance is incorrect. You can also try to check if the transactions were properly tagged to the ledger or also check that master should not be blocked.
The numbers or figures in my reports seem incorrect. What could cause this and how can I fix it?
Incorrect figures in reports could be caused by various factors such as incorrect data entry, software bugs, or system errors. To fix this, you can try troubleshooting the issue by checking the data entered, updating the software, or seeking technical support.
Why does the ledger report in BUSY show opening balances? Is there a way to hide opening balances?
If you do not want to see the opening balance in the Ledger Report when opening the report after selecting the account or date you have an option to skip the opening balance Press 'Y' on it, then open the Ledger.
How do I generate various reports in BUSY like audit logs, trial balance, profit and loss statements etc?
BUSY includes almost each and every report which is required to view accounting statements of a company. Reports section is available in Display menu of BUSY.
Like:
Final result:Balance sheet, Profit and loss
Trail balance
Accounting Books
Inventory Books
Ledgers
Outstanding Analysis
Stock Status
Interest Calculation
GST reports
MIS reports
Sales/Purchases Analysis etc.
What should i do if purchase ledger and purchase register not match as per purchase head?
if purchase ledger and purchase register does not match because the purchase register displays both cash and credit transactions related to purchases and purchase returns, whereas the ledger shows all entries related to purchases, including journals, credit notes, or debit notes.
How can I apply filters with options like "Equal to," "Greater than," etc., in BUSY?
If you want to apply both the filter for Equal to and Greater Than. For that you need to use the multiple filter option then select the fileds in which you want to apply the both the filter and check it.
I am not able to see the GST number of party in sales register report?
If you are not able to see the GSTIN number of party you need to select show party TIN/GSTIN number option as Y before opening the sales register report then you can view the sales transactions alongwith GST number of parties
What is the process for adding a sales return column in the sales register
To check sale return in sale register, follow these steps :
1. Click on display
2. Account books
3. Account register(standard)
4. Sales register
5. select the date range
6. Enable Include sale return
7. Open report it will show sale return voucher also in sale register report
How is data available live and end-to-end in BUSY after I make a payment?
After making a payment in BUSY, the data is available live and end-to-end because BUSY updates the payment information in real-time and integrates it with the relevant accounts and reports, ensuring that the data is accurate and up-to-date throughout the system.
I used to be able to see the credit note at the top of the report, but now it is showing lower down. Why did the location of the credit note change in the update?
The credit note report is available in the software under display menu such as credit note register etc and you can check it accordingly and if you want you can also add it in favourites for easy access of report