Frequently Asked Questions

Q: What could be the reason for some transactions not getting reflected in the reports in BUSY?

If some report not reflecting in BUSY: Step 1 : Check date range Step 2 : Transaction type Step 3 : User rights Step 4 : Filter

Q: Why does the IGST Input show a minus balance even though there are no entries?

If there is no transaction exist still the balance showing the negative value of IGST, then check if there is any opening balance exist of that account.

Q: How do I see a consolidated sales register for the full year for all parties

To check full check all party consildated sale register, go to: 1. click on display 2. sale analysis 3. Party wise 4. standard date/ voucher wise 5. all parties and check

Q: I want to add the same invoice as I put in sale Is it possible

Yes,open the sale invoice press default shortcut key "F12duplicate voucher and then press default shortcut key "F6and convert that voucher into purchase and save the purchase voucher.

Q: How can I add a customized column to show receipts in the sales analysis report

In Sales Analysis, We can Add custom column either related to Party or an Item. But to an add Receipt column,Can contact to Channel Partner for Customization.

Q: Can you copy the sale invoice and put it in purchase instead of sale

Yes,open the sale invoice press default shortcut key "F12duplicate voucher and then press default shortcut key "F6and convert that voucher into purchase and save the purchase voucher.

Q: I have thousands of entries in my own account in BUSY but can't see the reference details. How can I identify which entries relate to a specific reference?

To identify entries related to a specific bill reference no. in BUSY, you need to enable the option Show Bill References while opening the account ledger.

Q: The client is facing issues with Specific reports in BUSY. What are the usual reasons for report issues and how can I troubleshoot them?

Please provide some additional detail as we are not understand you are talking about which Report. Further we Recommend use latest Release of BUSY always.

Q: I am unable to find certain registers like sales register despite having booked sales. How do I view different registers/reports in the software?

To view registers/reports in the software, go to account books, then account register, standard, and select the desired register/report such as sales register or purchase register.

Q: I want to view the sale returns in the sales register report. How can I configure the report to show sale returns?

When you open the Sales Register from Account Books, you can set Y on Include Sale Return option to view sale return in the sales register.

Solutions to common issues related to Accounting Reports — Account Books.

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Step-by-step Answers

What could be the reason for some transactions not getting reflected in the reports in BUSY?

If some report not reflecting in BUSY:
 Step 1 : Check date range
 Step 2 : Transaction type
 Step 3 : User rights
 Step 4 : Filter

Why does the IGST Input show a minus balance even though there are no entries?

If there is no transaction exist still the balance showing the negative value of IGST, then check if there is any opening balance exist of that account.

How do I see a consolidated sales register for the full year for all parties

To check full check all party consildated sale register, go to:
1. click on display
2. sale analysis 
3. Party wise
4. standard date/ voucher wise
5. all parties and check

I want to add the same invoice as I put in sale Is it possible

Yes,open the sale invoice press default shortcut key "F12duplicate voucher and then press default shortcut key "F6and convert that voucher into purchase and save the purchase voucher.

How can I add a customized column to show receipts in the sales analysis report

In Sales Analysis, We can Add custom column either related to Party or an Item. But to an add Receipt column,Can contact to Channel Partner for Customization.

Can you copy the sale invoice and put it in purchase instead of sale

Yes,open the sale invoice press default shortcut key "F12duplicate voucher and then press default shortcut key "F6and convert that voucher into purchase and save the purchase voucher.

I have thousands of entries in my own account in BUSY but can't see the reference details. How can I identify which entries relate to a specific reference?

To identify entries related to a specific bill reference no. in BUSY, you need to enable the option Show Bill References while opening the account ledger.

The client is facing issues with Specific reports in BUSY. What are the usual reasons for report issues and how can I troubleshoot them?

Please provide some additional detail as we are not understand you are talking about which Report. 
 Further we Recommend use latest Release of BUSY always.

I am unable to find certain registers like sales register despite having booked sales. How do I view different registers/reports in the software?

To view registers/reports in the software, go to account books, then account register, standard, and select the desired register/report such as sales register or purchase register.

I want to view the sale returns in the sales register report. How can I configure the report to show sale returns?

When you open the Sales Register from Account Books, you can set Y on Include Sale Return option to view sale return in the sales register.

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