Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

My turnover amount is not reducing after debit notes and credit notes. What could be the reason for this?

Your turnover amount is not reducing after debit notes and credit notes; you need to follow the below steps:
Step 1: First, you need to check in which ledger account your debit and credit note amount is reflected to ensure the deduction is properly made.
Step 2: If your debit and credit note account ledgers are tagged with a purchase account, then it will deduct from your purchase amount.
Step 3: So please make sure this is done to ensure they are deducted properly; if it is not, then you need to check the tagged account in which they are refelecting.

I am unable to view the purchase bills in the software. What should I do to resolve this?

To see the purchase bills in BUSY , you can follow the below steps:
Step 1: Go to transaction then click on purchase
Step 2: Select list option
Step 3: Then mention date range for which want to see puchase bills and click on Ok
Note: If list option is not visible then have to check user rights, for this have to check the following
Step 1: Go to administration then users and select modify
Step 2: In menu rights below transaction click on purchase and tick option of purchase list.
By following these steps you will be abel to see purchase bills

How can I check the tax amount and taxable amount for different account groups in my purchase?

If you want to check the tax amount and taxable amount for different groups in your purchase please follow these steps:
Step 1: Go to display menu
Step 2: Then click on account books
Step 3: Then click on account registers (standard)
Step 4: Then click on purchase register
Step 5: Then select on all sale type
Step 6: Afterwards select group of parties
Step 7: Select the group and specify the date range and other details
Step 8: Make sure show bifurcation of amounts option should be selected as Y
Step 9: Then open the report after that you can see the taxable amount and tax amount both

Where can I find the ledger for a party in BUSY to check reconciliation entries?

If you want to find the ledger for a reconciliation please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration
Step 3: Then click on features and option
Step 4: Afterwards click on accounts
Step 5: Then tick the ledger reconciliation option to enable it and save the changes
Step 6: Then go to display menu
Step 7: Then click on account books
Step 8: Then click on account ledger
Step 9: Then open account ledger and select ledger name and select enable recociliation option as Y then open the report
Step 10: Then you can press F4 to reconcile your entry

How do I view bills for a specific branch and material center in BUSY?

To view bills for a specific branch and material center in BUSY, you need to follow these steps:
Step 1: Open your company then go to Transactions menu.
Step 2: Select Sales, Purchase, etc as required then click on List and choose Screen option.
Step 3: Select the branch name and relevant voucher series from the dropdown list then enter the date range.
Step 4: Set Y on Show Material Centre Name then press ok to open the report.
Step 5: After opening it check the all bills of that branch and if showing multiple material centres then you can filter on that by pressing F7.

What is the difference between credit and debit in the contra voucher in BUSY

In the contra voucher in BUSY, the main difference between credit and debit is the direction of the transaction.
Credit: When you enter an amount in the Credit column of the contra voucher, it means you are reducing the balance of a particular account or recording an outgoing transaction.
Debit: On the other hand, When you enter an amount in the Debit column of the contra voucher, it means you are increasing the balance of a particular account or recording an incoming transaction.
In summary, credit is used for outgoing transactions or reducing balances, while debit is used for incoming transactions or increasing balances.

Which books/accounts get updated when I record a sales invoice in BUSY?

When recording or entering a sales invoice through a sale voucher in BUSY, the ledgers will be affected in the following ways:
Step 1: The sale ledger, which is tagged within the sale type, will be affected.
Step 2: The party or cash ledger defined in the party name will also be affected.
Step 3: The tax ledger will be affected, but only if taxes are applied in the sale voucher. This is because whenever a sale voucher entry is passed, the party/cash account is debited, the sale account is credited, and the tax account is also credited.

Can you show me the sales report with total net amount?

Yes you can see the sales report with total net amount in BUSY by following these steps:
Step 1: Go to display menu then click on account books sub menu
Step 2: Then click on account registers and click on sales register
Step 3: Select sales register to be shown as the report as one sale type or all as required
Step 4: Afterwards select it as all party,one,grouped or selected as required
Step 5: Specify the date range and other options as required
Step 6: Make sure to select show bifurcation of amounts as Y to enable it and click on ok and check the report

How to view item details in party ledger reports in BUSY?

To view Item details in Party ledger report in BUSY, follow these steps:
Step 1: Go to administration then select Account books menu
Step 2: Choose the Account ledger report and then select Account Wise option
Step 3: Select the standard format for viewing the ledger report and choose the specific party for which you want to open the report.
Step 4: After specifying the account name in the Select Account field, set the date range. Specify Y for the Show Item Details field and click on the Ok button. The ledger report will display the data along with item details for the selected party.

I want to see only purchase vouchers in BUSY. How can I filter for just purchases?

If you want to see the Purchase register, follow these steps:
Step 1: Go to the Display Menu, then click on Inventory Books, and select Inventory Register (Standard).
Step 2: Select Purchase Register and view the details with the item.
Step 3: If you want to see item details in another report, you can add the item field through a custom column if the field is available on that report.
Step 4: You can also See in accounts Books for this Go to the Display Menu, then click on Accounts Books, and select Accounts Register (Standard).
Step 5: Select Purchase Register and view the details.
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