Frequently Asked Questions

Making entries out of chronological order can affect your account balances and reports in BUSY. This is because the software relies on the chronological order of transactions to calculate accurate balances and generate reports. If entries are made out of order, it can lead to incorrect balances and inaccurate reports. It is important to enter transactions in the correct chronological order to ensure the integrity of your account balances and reports.

To view invoice details in BUSY that is already generated by you follow this: 
 Step 1: Go to transactions menu 
 Step 2: Then click on invoice such as sale,purchase etc 
 Step 3: Then open it from modify or list option 
 Step 4: Then you can view the invoices 
 Step 5: You can also view various invoices reports from display menu such as sale register,sales analysis etc

To apply filter on any report in BUSY, you can do the following:
Step 1: Open the report in which you want to apply filter. 
Step 2: Click on the Filter button or press F7 on your keyboard. This will open the Filter screen.
Step 3: Select Field from the dropdown list of Filter on Field on which you want to apply filter.
Step 4: You can also apply Single Filter or Multiple Filter.

If you are unable to open specific ledger or transaction in BUSY then follow the below steps:
 Note : Take latest backup of the data
 Step 1: Check ledger in short range like month wise
 Step 2: When you are found particular date then open day book 
 Step 3: Then check entries in that particular date and resave the voucher 
 Step 4: Then check ledger or transaction

In BUSY, if you are using bill by bill feature then you can see the Purchase Register to check the status of bills.
To check this follow these steps:
Step 1: Go to Display menu and click on Account Books.
Step 2: Select Account Registers ( Standard) then select Purchase Register.
Step 3: Enter the date range and set Y on Show Payment / Receipt Details.
This report will show the bill status and cancelled invoices.

To filter and send all sales data between two dates via email, you can use the Sales Register report and apply the date filter. Then, export the report in Excel format and attach it to an email to send it.for that go to :
Step 1 : CLick on display
Step 2 : Account books
Step 3 : Account register
Step 4 : Sales register
Step 5 : Select date range
Step 6 : Sent via email.

If you want to view total Sale / Purchase Gst amount of each item in BUSY, you can follow these steps:
Step 1: Go to Display and can select either Sales Analysis or Purchase Analysis.
Step 2: Select Item-wise and then Standard-Date / Voucher - wise.
Step 3: When you open the report set Y on Show Value of Items? and Show GST Amt.?
Now, the report display you item-wise sales and GST amount also.

When you do the changes in the local GST bill sundry then do the below steps.
 Step 1: Open the voucher, then remove the gst bill sundry from F9 and re enter it again in the voucher for reflecting the changes.
 Step 2: Then run regenerate dual voucher from housekeeping by selecting the none for filter voucher on the basis.
 Note : Do this process after the data backup.

To view ledger bills in a report, you can follow these steps to resolve the issue:
Step 1: Ensure you have specified a date range within which the bill is present.
Step 2: Verify that the bill amount is not zero.
Step 3: Make sure you have entered the correct party name.
Step 4: Ensure you have not canceled or deleted the bill.
Step 5: If the issue persists, contact customer support for further assistance.

To check the details of cancelled invoice, you may follow the below mentioned steps :
 Step 1: Go to Display menu and select Checklist oprion.
 Step 2: Click on voucher numbering reports then you can select the option of cancelled voucher numbers.
 Step 3: Select the voucher type with required opion for which you want to open the report. Open the report and can check the details of cancelled invoice.