Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why is the salary calculation showing incorrect amounts in BUSY?

If the salary calculation showing the incorrect amount in BUSY then follow the below steps.
Step 1: Make sure that you have properly defined the salary component in the employee masters.
Step 2: Check the some components setting from where you have enable the payroll feature for PF ,ESI and TDS.
Step 3: If you have changed the amount for some components manually during the voucher entry then check it.

What books/registers can be generated from BUSY and how?

In BUSY, you can generate various books and registers such as the account book, account register, purchase register, sales register, GST reports, HSN summary report, and more. To generate these books and registers, you can navigate to the respective sections in the software, such as Display, Account Books, Account Register, and Standard. From there, you can select the desired options and filters to generate the reports and registers you need.

What books of accounts are maintained automatically in BUSY?

The books of accounts that are maintained automatically in BUSY are the Cash and Bank Book, Day Book, and Ledger. To view this, follow these steps:
Step 1: Go to the Display menu, then click on Accounts Books.
Step 2: For the ledger, click on Account Ledger, and for the Cash Book or Bank Book, click on Cash/Bank Book.
Step 3: In Accounts Books, you can open any books that are automatically maintained.

Why am I unable to generate reports in BUSY?

In BUSY Accounitng software, you can generate all types of reports related to the transactions you have entered,
To generate reports in BUSY you can follow these steps:
Step 1:Go to the Display menu, here you can see all the reports of related all transactions you entered in BUSY.
Step 2:To check reports related to any transaction, click on it, select a date range, and open the report to view.

How to add a custom column in BUSY

To customize columns in BUSY reports. First we have to open the report for which we want to customize columns. After opening that report
Step 1 : Click on custom column
Step 2 : Add format name
Step 3 : Add new col.
Step 4 : Call the field name which you needed in custom column
Step 5 : Save format
Step 6 : Reload that report and open report with format name you configure.

GST Taxable amount & Sales Ledger amount mismatch.

If GST tax and sale ledger mismatches the sale analysis and sale register, you need to follow the below steps:
Step 1: Run update voucher gst summary from the housekeeping option.
Step 2: Make sure you match the taxable amount in both sale and GST report.
Step 3: If there is still a mismatch in the showing, you need to check month and date-wise, especially the different showing in which month or date.

When I try to generate a report in BUSY with specific date range filter, it does not work as expected. The data shown in the report does not match the date range I selected. How can I resolve this issue?

If you are trying to generate a report in BUSY with specific date range filter,if it does not work as expected and the data shown in the report does not match the date range selected or showing on entering in data show mismatch of amounts,then you have to take backup and then in housekeeping optipn,run update master balances and then again check the accounting report you are looking for.

I am not able to generate reports beyond a certain date range. Why am I facing this issue and how can I generate reports for longer date ranges?

If you are unable to generate report beyond a certain date range then please
follow the given steps
Step 1: Make sure You are entering the data range which is belong to current financial
year.
Step 2: In some reports, you have the option to view the report with a date range
that spans across financial years, whether it belongs to the previous financial
year or not.

I deposited a receipt this month but it is not showing as updated in the software. Can you check why the data has not been updated?

If deposited entry is not showing then you can check your receipt voucher and also can check accout entered in voucher shoule be correct and resave your voucher.You can also run Update Master balance after backup of your data.You can follow some steps to Update Master balance:
Step 1: Go to the House Keeping and click on Update Master balance
Step 2: Now click on OK option and run the process.

How can I see a breakdown of the quantities of each item sold to each customer or party?

To see a breakdown of the quantities of each item sold to each party in BUSY, you need to follow these steps:
Step 1: Open your company then go to Display menu.
Step 2: Select Sales Analysis and choose Item wise.
Step 3: Click on Columnar (Auto Configured) and enter the date range then open the report.
Step 4: This report will show you the quantity of each item sold to each party.
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