Frequently Asked
Questions

Q: I need training on using the FIFO auto reference feature in BUSY. Can you explain how it works?

BUSY has a utility which auto create and adjust bill references on FIFO basis. To know how to use it, follow these steps: Step 1: Go to Administration then click on Utilities. Step 2: Select Reference Management and click on Auto Adjust References. Step 3: Select Bill wise References and can select either All Accounts, Group of Accounts or One Account. Step 4: Press Ok to run the process. This will auto create and adjust reference on FIFO basis. Note: Take backup of your data before running this process. Further, if you need any training you can contact to your authorized channel partner.

Q: My ledger is not able to set off balances between years. How can I fix this?

If your ledger is not able to set off balances between years then to fix the issue follow the steps 1 Open the particular financial year and go to display menu 2 click on outstanding analysis and click on on account entries and select one account the select the particular ledger and open with whole year date range 3 check if there is any on account entries then adjust the references properly 4 then go to house keeping menu and click on update master balance 5 after update carry forward the data to next financila year

Q: The aging reports don't seem to be matching my data, what could cause this?

If Ageing Receivable / Payable reports do not match with your actual data, then might be in vouchers not created / adjusted the bill references. To check the mismatch you can check the On Account Entries report by using these steps: Step 1: Go to Display menu and click on Outstanding Analysis. Step 2: Select On Account Entries and can filter the report by One Account, Group of Accounts, All Accounts and Selected Accounts. Step 3: Enter the date range and open the report. If showing any entry here that means in that not created / adjust the bill references.

Q: What is Aging Report and where to find detailed user manuals in BUSY?

An ageing report is a report that shows how long the money owed by your customers or the money owed to your suppliers has been outstanding. It divides the outstanding balance into intervals based on the number of days since the due date or bill date of each transaction. For example, an interval of 0-30 days means that the balance is due within 30 days, an interval of 30-60 days means that the balance is overdue by 30 to 60 days, and so on. In BUSY your will find the complete User's Manual under the Help Menu.

Q: How do I match my account ledger report with my account reference report? Why don't they match?

The mismatch occurs between account ledger report and bill reference report due to non creation / adjustment of bill references during voucher entry. To check the mismatch you can check the On Account Entries report by using these steps: Step 1: Go to Display menu and click on Outstanding Analysis. Step 2: Select On Account Entries and can filter the report by One Account, Group of Accounts, All Accounts and Selected Accounts. Step 3: Enter the date range and open the report. If showing any entry here that means in that not created / adjust the bill references.

Q: How do I record an opening balance or previous balance for a new customer account in BUSY

To record opening balances for parties in BUSY, you can follow these steps: 1. Open BUSY software and go to the Accountsmenu. 2. Select Ledgersand then choose the party ledger for which you want to record the opening balance. 3. Click on the Opening Balancebutton or option. 4. Enter the opening balance amount and the effective date. 5. Save the changes and close the ledger. Please note that the exact steps may vary slightly depending on the version of BUSY software you are using. It is recommended to refer to the BUSY user manual or contact their support for detailed instructions.

Q: Is there a way to export the receivables data with only the mobile number column?

To export bills receivable report with mobile number column from BUSY, you need to follow these steps: Step 1: Go to Display menu then go to Outstanding Analysis. Step 2: Select Bills Receivables then enter the date range. Step 3: Enable the option of Show Mobile No. of Parties and open the report. Step 4: If you want to export with mobile number column then click on Print button or press ALT+P. Step 5: Select As it is From Grid and uncheck the field which is not required then Ok. Step 6: Click on Export button and can export into PDF.

Q: What is ageing analysis and how can i view this report in BUSY?

Ageing analysis is a feature in BUSY that helps track outstanding payments from customers or to vendors based on the age of the invoice. It works by categorizing invoices based on their due date and providing a report that shows how long each invoice has been outstanding, to view ageing analysis report in BUSY please follow these steps: Step 1: Go to display menu then click on outstanding analysis sub menu Step 2: Then click on ageing receivable or payable as required Step 3: Select appropriate options and specify date range and you can check the report accordingly.

Q: What Voucher number should I use in BUSY?

we can correct voucher numering only in case of Manual Voucher Number in the series.We have to open the voucher in modify mode and can correct the voucher numbering. If the Voucher Numbering is Automatic then First set it manual and Correct It. Pls Follow the Below Steps : Step 1: Administration Step 2: Configuration Step 3: Voucher Series Configuration Step 4: Select Voucher type and Series Step 5: Voucher Numbering Step 6: Select Numbering Type - Manual and Save it. Step 7: Correct the voucher number and again set it Automatic default setting with Renumber NO. Note : Do this Process after Data Backup.

Q: What should i do if facing a error of invalid refrence no. while reference adjustment ?

If you are facing an error while adjustment of bill reference then make sure the reference no. is correct and also check it is already adjusted or not and here are the steps : Step 1: Go to display menu Step 2: Click on Outstanding analysis report Step 3: Then click on Bill wise statement report Step 4: here you are select particular party and check the reference and adjustment made by you in the invoice Step 5: Also you can check Bill reference detail report with specfic reference no.

Find Solutions to Common Issues Related to accounting-reports - outstanding analysis

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I need training on using the FIFO auto reference feature in BUSY. Can you explain how it works?

BUSY has a utility which auto create and adjust bill references on FIFO basis. To know how to use it, follow these steps:
Step 1: Go to Administration then click on Utilities.
Step 2: Select Reference Management and click on Auto Adjust References.
Step 3: Select Bill wise References and can select either All Accounts, Group of Accounts or One Account.
Step 4: Press Ok to run the process. This will auto create and adjust reference on FIFO basis.
Note: Take backup of your data before running this process.
Further, if you need any training you can contact to your authorized channel partner.

My ledger is not able to set off balances between years. How can I fix this?

If your ledger is not able to set off balances between years then to fix the issue 
follow the steps 
1 Open the particular financial year and go to display menu 
2 click on outstanding analysis and click on on account entries and select 
one account the select the particular ledger and open with whole year date range 
3 check if there is any on account entries then adjust the references properly 
4 then go to house keeping menu and click on update master balance 
5 after update carry forward the data to next financila year

The aging reports don't seem to be matching my data, what could cause this?

If Ageing Receivable / Payable reports do not match with your actual data, then might be in vouchers not created / adjusted the bill references.
To check the mismatch you can check the On Account Entries report by using these steps:
Step 1: Go to Display menu and click on Outstanding Analysis.
Step 2: Select On Account Entries and can filter the report by One Account, Group of Accounts, All Accounts and Selected Accounts.
Step 3: Enter the date range and open the report. 
If showing any entry here that means in that not created / adjust the bill references.

What is Aging Report and where to find detailed user manuals in BUSY?

An ageing report is a report that shows how long the money owed by your customers or the money owed to your suppliers has been outstanding. It divides the outstanding balance into intervals based on the number of days since the due date or bill date of each transaction. For example, an interval of 0-30 days means that the balance is due within 30 days, an interval of 30-60 days means that the balance is overdue by 30 to 60 days, and so on.
In BUSY your will find the complete User's Manual under the Help Menu.

How do I match my account ledger report with my account reference report? Why don't they match?

The mismatch occurs between account ledger report and bill reference report due to non creation / adjustment of bill references during voucher entry. 
To check the mismatch you can check the On Account Entries report by using these steps:
Step 1: Go to Display menu and click on Outstanding Analysis.
Step 2: Select On Account Entries and can filter the report by One Account, Group of Accounts, All Accounts and Selected Accounts.
Step 3: Enter the date range and open the report. If showing any entry here that means in that not created / adjust the bill references.

How do I record an opening balance or previous balance for a new customer account in BUSY

To record opening balances for parties in BUSY, you can follow these steps:
1. Open BUSY software and go to the Accountsmenu.
2. Select Ledgersand then choose the party ledger for which you want to record the opening balance.
3. Click on the Opening Balancebutton or option.
4. Enter the opening balance amount and the effective date.
5. Save the changes and close the ledger.
Please note that the exact steps may vary slightly depending on the version of BUSY software you are using. It is recommended to refer to the BUSY user manual or contact their support for detailed instructions.

Is there a way to export the receivables data with only the mobile number column?

To export bills receivable report with mobile number column from BUSY, you need to follow these steps:
Step 1: Go to Display menu then go to Outstanding Analysis.
Step 2: Select Bills Receivables then enter the date range.
Step 3: Enable the option of Show Mobile No. of Parties and open the report.
Step 4: If you want to export with mobile number column then click on Print button or press ALT+P.
Step 5: Select As it is From Grid and uncheck the field which is not required then Ok.
Step 6: Click on Export button and can export into PDF.

What is ageing analysis and how can i view this report in BUSY?

Ageing analysis is a feature in BUSY that helps track outstanding payments from customers or to vendors based on the age of the invoice. It works by categorizing invoices based on their due date and providing a report that shows how long each invoice has been outstanding, to view ageing analysis report in BUSY please follow these steps:
Step 1: Go to display menu then click on outstanding analysis sub menu
Step 2: Then click on ageing receivable or payable as required
Step 3: Select appropriate options and specify date range and you can check the report accordingly.

What Voucher number should I use in BUSY?

we can correct voucher numering only in case of Manual Voucher Number in the series.We have to open the voucher in modify mode and can correct the voucher numbering.
If the Voucher Numbering is Automatic then First set it manual and Correct It.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Voucher Series Configuration
Step 4: Select Voucher type and Series
Step 5: Voucher Numbering
Step 6: Select Numbering Type - Manual and Save it.
Step 7: Correct the voucher number and again set it Automatic default setting with Renumber NO.
Note : Do this Process after Data Backup.

What should i do if facing a error of invalid refrence no. while reference adjustment ?

If you are facing an error while adjustment of bill reference then make sure the reference no. is correct and also check it is already adjusted or not and here are the steps :
 Step 1: Go to display menu 
 Step 2: Click on Outstanding analysis report 
 Step 3: Then click on Bill wise statement report 
 Step 4: here you are select particular party and check the reference and adjustment made by you in the invoice
 Step 5: Also you can check Bill reference detail report with specfic reference no.

Frequently AskedQuestions