Frequently Asked Questions

Logistics documents typically include sales orders, purchase orders, GRNs (Goods Receipt Notes), delivery challans, invoices, and more.
In BUSY, payables and receivables are indeed internally connected through party ledgers. The software automatically manages these connections based on the entries made by the operator, and it generates reports accordingly. If you want to print relevant outstanding balances on your bills or invoices, you can configure this in the invoice/document configuration.
For further clarification, feel free to contact the 24/7 BUSY Support help desk.

Pls Follow the Below Steps :
Step 1: Display Menu
Step 2: Outstanding Analysis
Step 3: Ageing Receivable or Ageing Payable and Ageing Bills Receivable or Bills Payable FIFO Basis
Step 4: On Account Entries- Here data will shows whose Bill by Bill references are not maintain during voucher entry.
Step 5: If still mismatch that need to check in shrot range, You will get a date from which mismatch is coming futher can contact customer support on 8282828282 or can mail at us support@busy.in

Yes, We can customize the payment reminder in BUSY.
 Pls follow the below steps :
 Step 1: Click on administration
 Step 2: Then configuration
 Step 3: Then Letters text configuration
 Step 4: Click on payment reminder and create the format
 Step 5: Select that format and click on header 
 Step 6: Select the filelds by clicking on field available.
 Step 7: Go to the print/email/sms
 Step 8: Outstanding analysis
 Step 9: Payment reminder then print it with configured format.

To see bill reference details, you need to follow these steps :
Step 1 : Go to administration then configuration 
Step 2 : Click on features/options and go to accounts and enable bill by bill and save.
Step 3 : Go to administration then master click on account and modify and enable bill by bill.
Step 4 : Now go to transactions add voucher and create bill reference.
Step 5 : Now go to display then outstanding analysis then go to bill reference details.

You can send the Payment Reminder in PDF File to the customer through email.
 Pls Follow the Below Steps :
 Step 1: Click on Print/ Email/SMS
 Step 2: Then Outstanding Analysis
 Step 3: Then Payment Reminder
 Step 4: Select the payment reminder type for balance only or due and pending bills then select the party and send it.
 Step 5: Click on export option and select the PDF file and the path where the file will get export.

To ensure the payment deposits are getting adjusted against the correct 
auto generated reference of invoice you need to follow the steps 
1 go to display menu and click on outstanding analysis 
2 select bills receivable and then select the account and select bill wise combined 
3 set the date range and enable show bills adjustment details and select reference group 
as all including cleared and ok 
4 now you can see the adjustment details against the specific invoices

Yes, it is possible to see a report of all outstanding employee advances.
You can check it in the Outstanding Analysis report. To see the report, you need to follow the below steps:
Step 1: Go to Display, then select Outstanding Analysis, then select Amount Payable, then select the group of accounts.
Step 2: then select the account group name, then put the report date and the relevant information.
Step 3: then press OK or F2 to view the outstanding for the employee.

To correct voucher entries in BUSY, you can follow these steps:
1. Open the voucher that needs correction.
2. Make the necessary changes to the incorrect fields or values.
3. Save the corrected voucher.
4. If the voucher has already been posted, you can use the 'Modify Voucher' option to make changes.
5. If you want to delete a voucher entry, you can use the 'Delete Voucher' option.
Please note that only authorized users with appropriate permissions can modify or delete voucher entries in BUSY.

In BUSY, you can record customer payments and adjust them against specific bills using the following steps:
Step 1 :Launch the BUSY and log in to your account.
Step 2 :locate and select the Receipt Voucheror Receipt Entryoption. 
Step 3 :Fill in Receipt Details:
In the Receipt Entry form, you need to provide the following information:
Party Name,Receipt Date,Amount,Mode of Payment: Choose the mode of payment (e.g., Cash,Bank Transfer,Cheque,etc.).
Narration.
Step 4 :Review the Ledger report and Receipt register to view all recived transactions. 

nil a voucher but it is still showing a balance due for update to reflect the nil amount correctly make sure few things 
 1. enabled bill by bill option and bill references generated for each and every entry in BUSY
 2. while you entered receipt or payment entry against sales or purchase you need to adjust bill references and nill the voucher amount 
 3. also you can check outstanding report to check due amount for parties.