Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - outstanding analysis
Can the aging analysis report be customized in the ledger and if so, how and what are the charges?
Ageing Receivables & Payables and Account Ledger are different reports and there is no provision to customized that reports in the account ledger.
The pending amount in BUSY doesn't match what I have in my records. What could cause this discrepancy?
If the pending amount is BUSY does not match with your records then might be some entries are missing in BUSY or incomplete.
Why is the bill not showing in the outstanding analysis bills receivable despite selecting the party ?
If bill is not showing in outstanding analysis bills receivable , check the bill reference is created and not adjusted with other bill.
What are the options for outstanding analysis (one account, group of accounts, all accounts)?
In BUSY, you can generate outstanding analysis report with these options: One Account, Group of Accounts, All Accounts, Selected Accounts or Selected Groups.
How can I get separate account statements for different parties in BUSY
Pls Follow the Below Steps :
Step 1: Print/ Email/SMS
Step 2: Outstanding Analysis
Step 3: Statement of Account
Step 4: Standard
Step 5: Group of Account
Why is the BB sales invoice not getting updated in the accounts receivable module in BUSY? What should I do to sync it?
To show invoices in amount receivable the invoice should be pending or due and cleared invoices not shown in amount receivable .
Why are some cleared cheques still showing in the outstanding debtors report? How can I exclude them from the report?
If cleared cheques still showing in the outstanding debtor report it means it was
not adjusted fully or patially with sale voucher
I don't understand why there were manual references made previously. Can you explain why this might have happened?
If you had created manual references during voucher entry then might be the option of Auto Create Party References option is disabled.
How do I view the mobile number for each transaction/bill instead of just the party's mobile number?
In bills receivable and payable report when you enable mobile no option it will show mobile no mentioned in the party master.
What date is used as the basis for calculating period aging invoice date, due date, etc?
The basis for calculating period in Ageing Receivable and Payable reports is either Due Date or Bill Date as per the requirement.