Authentication and access key error in BUSY when sending a message. How to fix?

If you encounter an authentication and access key error in BUSY when trying to send a message, it typically indicates an issue with your credentials or access permissions. To resolve this issue, follow these steps:
 Step 1 : Double-check that you are using the correct credentials, such as your username and password, to log in to your BUSY account.
 Step 2 ; If the error is related to an access key or API key, make sure you are using the correct key for the specific service or integration you are trying to access
 Step 3 ; Review your permissions and access settings within BUSY. Ensure that your user account has the necessary permissions to send messages or access the particular feature you are using.
 Step 4 : Confirm that your access key or API key has not expired or been revoked.
 Step 5 : Check for detailed error messages or logs that provide more information about the authentication and access key error.
 Step 6 : Ensure that any security software or firewalls on your computer or network are not blocking the necessary connections for authentication. 
 Step 7 : Before making any significant changes to your configuration or credentials, be sure to back up your data within BUSY to prevent data loss.
 Step 8 : If you've tried the above steps and are still encountering authentication and access key errors, it's a good idea to contact BUSY's customer support or technical support team. to contact BUSY's support team or a technical expert for assistance..on our Centralised 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.