Frequently Asked Questions

There are different types of accounting errors that can affect the accuracy of your entries and balances in BUSY. Some of these errors are easy to detect and correct. Here are some steps you can take to identify and fix incorrect entries and balances in BUSY:
Step 1: Review your Trial Balance report regularly. This report shows the ending debit or credit balance for every account in your general ledger. The sum of debit and credit balances should be equal. If balance not show proper then check in short range and find on which account's entries have an error or mistake.
Step 2: Check your P&L and Balance sheet regularly, if found any balance mismatch then run "Update Master Balancefrom the Housekeeping Menu. Before doing this take the latest backup of your data.
Step 3: Match your book stock and the physical stock, ideally they should match, but sometimes they may differ due to some discrepancy or data entry error. To sync them properly, you need to pass some stock adjustment vouchers in BUSY, such as “Physical Stock” and “Stock Journal”. These vouchers allow you to generate or consume any stock quantity if needed.

The following steps will guide you to handle uncleared Bank entries and reconciliation in the transition from the old to the new financial year in BUSY
Step 1: Open the company in BUSY.
Step 2: Go to 'Administration', then select change Financial Year option.
Step 3: Carry Bank Reconciliation entries to desire financial year. & click on start button to proceed.
Step 4: Then switch financial option by pressing 'F11' Key or you can select desire financial year from change financial option.
Step 5: Go to 'Display', 'Bank Reconciliation', then Select 'Show Uncleared Entries'
Step 6: Select desire Bank Account name, select date range & press 'Ok' button to open that report.
Step 7: You will get a new window, here you have to reconcile your voucher entries.
Step 8: Select the appropriate entries according to the bank statement and press the 'F4' key to clear the entry. If a voucher has multiple rows of accounting entries and you want to clear them in bulk, you can select 'Clear Full Voucher' as 'Y'."
Step 9: You can also select multiple entries and clear all of them at once through 'F4' Key.

The following steps will guide you to clear uncleared bank entries from the previous financial year in BUSY after switching to the new financial year.
Step 1: Open the company in BUSY.
Step 2: Go to 'Administration', then select change Financial Year option.
Step 3: Carry Bank Reconciliation entries to desire financial year. & click on start button to proceed.
Step 4: Then switch financial option by pressing 'F11' Key or you can select desire financial year from change financial option.
Step 5: Go to 'Display', 'Bank Reconciliation', then Select 'Show Uncleared Entries'
Step 6: Select desire Bank Account name, select date range & press 'Ok' button to open that report.
Step 7: You will get a new window, here you have to reconcile your voucher entries.
Step 8: Select the appropriate entries according to the bank statement and press the 'F4' key to clear the entry. If a voucher has multiple rows of accounting entries and you want to clear them in bulk, you can select 'Clear Full Voucher' as 'Y'."
Step 9: You can also select multiple entries and clear all of them at once through 'F4' Key.

If you've made changes to last year's entries, but they are not reflecting correctly in your GST return this year, you should follow these steps to address the issue:
 Step 1: Open the BUSY software.
 Step 2: Look for an option called Administration in the menu. Click on it.
 Step 3: In the Administration menu, find and click on the Change Financial Year option.
 Step 4; Choose the current financial year (FY) to work in, and start the process.
 Step 5: If you also have some leftover work or tax credit entries from the previous year that you want to use in the current year, you can do that using the same Change Financial Year menu.
 Step 6 : To change the status pending ITC Entries go to the Transacton menu .
 Step 7: Click on Gst Misc Utilities option.
 Step 8: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
 Step 9 : Select Partywise . 
 Step 10 : In report view enable show previous year transaction . 
 Step 11 : Select the entry and press F4 to change the status ,

If you're unable to tag credit notes from the previous financial year in the current year,need to follow these steps to resolve the issue:
 Step 1: Open the BUSY software.
 Step 2: Look for an option called Administration in the menu. Click on it.
 Step 3: In the Administration menu, find and click on the Change Financial Year option.
 Step 4; Choose the current financial year (FY) to work in, and start the process.
 Step 5: If you also have some leftover work or tax credit entries from the previous year that you want to use in the current year, you can do that using the same Change Financial Year menu.
 Step 6 : To change the status pending ITC Entries go to the Transacton menu .
 Step 7: Click on Gst Misc Utilities option.
 Step 8: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
 Step 9 : Select Partywise . 
 Step 10 : In report view enable show previous year transaction . 
 Step 11 : Select the entry and press F4 to change the status ,

If you're unable to tag credit/debit notes from the previous financial year in the current year,need to follow these steps to resolve the issue:
 Step 1: Open the BUSY software.
 Step 2: Look for an option called Administration in the menu. Click on it.
 Step 3: In the Administration menu, find and click on the Change Financial Year option.
 Step 4; Choose the current financial year (FY) to work in, and start the process.
 Step 5: If you also have some leftover work or tax credit entries from the previous year that you want to use in the current year, you can do that using the same Change Financial Year menu.
 Step 6 : To change the status pending ITC Entries go to the Transacton menu .
 Step 7: Click on Gst Misc Utilities option.
 Step 8: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
 Step 9 : Select Partywise . 
 Step 10 : In report view enable show previous year transaction .
 Step 11 : Select the entry and press F4 to change the status ,

If you're unable to tag credit/debit notes from the previous financial year in the current year,need to follow these steps to resolve the issue:
 Step 1: Open the BUSY software.
 Step 2: Look for an option called Administration in the menu. Click on it.
 Step 3: In the Administration menu, find and click on the Change Financial Year option.
 Step 4; Choose the current financial year (FY) to work in, and start the process.
 Step 5: If you also have some leftover work or tax credit entries from the previous year that you want to use in the current year, you can do that using the same Change Financial Year menu.
 Step 6 : To change the status pending ITC Entries go to the Transacton menu .
 Step 7: Click on Gst Misc Utilities option.
 Step 8: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
 Step 9 : Select Partywise . Step 10 : In report view enable show previous year transaction . Step 11 : Select the entry and press F4 to change the status ,

Here are the steps to follow if your bill references were not carried forward in BUSY:
Step 1: Open company then go to the Administration menu and click on Change Financial Year.
Step 2: Choose the last year option and click Yes to confirm changing the financial year.
Step 3: Then go to the Display menu, and click on Outstanding Analysis report, then select On Account Entries.
Step 4: Check the report for any entries. If there are, you'll need to create a reference for each entry and save the voucher.
Step 5: After creating the voucher references and finalizing last year's data then carry again it forward to the next year.
Step 6: Again Go back to the Administration menu and choose Change Financial Year again.  select the new year option.
Step 8: A dialog box will appear with options like Carry Balance All Masters, New, and Change Master. Select Carry Balance All Masters, and it will update balances in the next financial year.
Step 9: Once the process is done, double-check the outstanding report for the selected parties to make sure the reference is showing.

If you're unable to find purchase from the previous financial year in the current year,need to follow these steps to resolve the issue:
 Step 1: Open the BUSY software.
 Step 2: Look for an option called Administration in the menu. Click on it.
 Step 3: In the Administration menu, find and click on the Change Financial Year option.
 Step 4; Choose the current financial year (FY) to work in, and start the process.
 Step 5: If you also have some leftover work or tax credit entries from the previous year that you want to use in the current year, you can do that using the same Change Financial Year menu.
 Step 6 : To change the status pending ITC Entries go to the Transacton menu .
 Step 7: Click on Gst Misc Utilities option.
 Step 8: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
 Step 9 : Select Partywise . 
 Step 10 : In report view enable show previous year transaction . 
 Step 11 : Select the entry and press F4 to change the status ,

To carry forward input tax credit correctly to the next financial year in BUSY,need to follow these steps to resolve the issue:
 Step 1: Open the BUSY software.
 Step 2: Look for an option called Administration in the menu. Click on it.
 Step 3: In the Administration menu, find and click on the Change Financial Year option.
 Step 4; Choose the current financial year (FY) to work in, and start the process.
 Step 5: If you also have some leftover work or tax credit entries from the previous year that you want to use in the current year, you can do that using the same Change Financial Year menu.
 Step 6 : To change the status pending ITC Entries go to the Transacton menu .
 Step 7: Click on Gst Misc Utilities option.
 Step 8: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
 Step 9 : Select Partywise . 
 Step 10 : In report view enable show previous year transaction . 
 Step 11 : Select the entry and press F4 to change the status ,