Frequently Asked Questions

if issue occurred in changing Financial Year so there is multiple possibilities 
1.while create new Financial Year some times because of JUNK in master or vouchers error occurred that time you need to remove JUNK and then process to create new Financial Year 
2.some time error happend while swich Financial Year then close company take a backup of comapny then re-index data of all Financial Year, after that open company and try to switch Financial Year.
3.some times error showing because of heavy data for that update in latest relesae 
4. also if you have 8.5 release then sometime RTE 3420 showing so update BUSY in latest relesae .
5. some times RTE 5 showing because of your system going to sleep mode so you have to remove sleep mode from edit power plan.

If opening balance is incorrect aacording to previous year's balance,follow these steps to correct it
 Step 1 Take backup before runnning any process
 Step 2 Then open your company and then switch to previous financial year
 Step 3 Now in last year,check out the bank ledger and all entries,and add corrected entries
 Step 4 You can also update master balance option after backup in last year
 Step 5 Now go to adminstration and then select change financial year option
 Step 6 Now change to next finacial with new and changed option and proceed to change
 Step 7 Now you can check your opening balance of bank ledger,it will be updated according to closing of previous financial year
 Note:If incase if it is single financial year company,then you can change opening manually

If any updates were made in the previous year without carrying forward the balance there there will be mismatch between the previous year's closing and the current year's opening, follow these steps to reconcile the discrepancy:
 Step 1: Take the latest backup of you data.
 Step 2: Login company with admin user and switch the financial year to previous year.
 Step 3: Go to Housekeeping section then click on Update master balance option and click on Ok tab.
 Step 4: After completing the process, Go to administration then click on change fincial year option.
 Step 5: Select the required financial year then a window will appear to carry balance , click on Yes.
 Step 6: Now, Select New and change master for balance to be carried then click on Start button.

To update your bank account balance to get carried forward to the next financial year in BUSY ,please follow below steps: 
Step 1: Open company then press F11 to switch the last financial year.
Step 1: Go to the House keeping menu and then select the Update master balance Option.
Step 2: And then click on the ok button to start the process and wait till complete it. 
Step 3: After completion of Update master balance process . you need to carry forward balance to next financial year.
Step 4: Go to Administration menu then click on change financial year option.
Step 5: Then click on carry bank reconciliation entries to next year and press start button to proceed.
Step 6: Then click on Financial year from current year option and change year with all masters.

If you have made several changes and previous year and did carry forward balances. However, an item is still showing up in wrong unit.then you need to follow these steps to fix this:
Step 1: Open the company and go to administration menu. 
Step 2: Click on change financial year option and go to previous financial year. 
Step 3: After that go to house keeping menu and click on update master balance and run this process.
Step 4: After the process done go back to administration menu. 
Step 5: Click on change financial year and select the next financial year to change and choose yes for carry balances option. 
Step 6: Select all masters option then tick on carry items full details option and click on start button and check after complete.

if issue occurred in changing Financial Year so there is multiple possibilities 
1.while create new Financial Year some times because of JUNK characters in master or vouchers error occurred that time you need to remove JUNK and then process to create new Financial Year 
2.some time error happend while swich Financial Year then close company take a backup of comapny then re-index data of all Financial Year, after that open company and try to switch Financial Year.
3. some times error showing because of heavy data for that update in latest relesae 
4. also if you have 8.5 release then sometime RTE 3420 showing so update BUSY in latest relesae .
5. if still issue not rrsolved then check data folder an Financial Yearsize or send data for checking on support mail.

You can remove a vendor entry of previous financial year which affecting opening balance in current year, you need to follow these steps:
Step 1: Open your company then go to the Administration menu.
Step 2: Select the last option of Change Financial Year then select the last year. You can also press F11 to switch to last year.
Step 3: Press ALT+L then enter the vendor name and open that account ledger.
Step 4: Identify that entry and press F8 to delete it.
Step 5: Go to Administration menu then click on Change Financial Year.
Step 6: Then choose the next financial year to change.
Step 7: Select Yes on carry balances window and can choose the New and Changed Masters option.
Step 8: Click on Start button and check after complete the process.

To check the opening and closing stock of the company in BUSY , please follow below steps : 
Step 1: Open BUSY and go to the Display menu and select the Stock status Report option.
Step 2: Here are the various types of reports showing on opening and closing stock.
Step 3: Please select the particular report such as  the closing stock -Alphabetical and then select the any one option from the below list like Balance only .
Step 4: After then select the stock status from all items, group of items, one  item or Selected items. Choose any one from this . 
Step 5: and then specify the report date range and specify other relavant details and click on the Ok button to view the report . 

When the opening balance of the current year and the closing balance of the previous year seem incorrect, then carry forward the balance from the previous year to the current year. For carry-forward balance, follow these steps:
Step 1: Go to the administration menu and Switch to previous F.Y 22 -23
Step 2: Then select the option of changing the financial year and click on the option of FY from 01-04-2023.
step 3: then you show the option do you want carry forward the balances and then press the yes option
Step 4: then click the option of new and changed master, and then click on the stats option.
Step 5: After a complete carry-forward balance, the opening balance of the opening balance matches the closing balance of the previous year.

When the opening balance of the current year and the closing balance of the previous year seem incorrect, then carry forward the balance from the previous year to the current year. For carry-forward balance, follow these steps:
Step 1: Go to the administration menu and Switch to previous F.Y 22 -23
Step 2: Then select the option of changing the financial year and click on the option of FY from 01-04-2023.
step 3: then you show the option do you want carry forward the balances and then press the yes option
Step 4: then click the option of new and changed master, and then click on the stats option.
Step 5: After a complete carry-forward balance, the opening balance of the opening balance matches the closing balance of the previous year.