Frequently Asked Questions

To resolve run time error 91 which occur during change financial year process, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to housekeeping section then click on reindex data base.
Step 3: After complete the process, Go to administration section
Step 4: Click on change financial year then select the new year.
Step 5: Click on start tab.

To reset the company password then follow the below steps.
Step 1: if you forget super user password then You need to share the company data with us in winrar form to us on email Id support@busy.in
Step 2: Attach the letter head and when the company password get reset then you will receive the link from our side on your email.

In BUSY, you can only view and edit the bills of the current financial year. However, If you want to see the bills of the previous financial year, you can do so by viewing the account ledger with the previous financial year date. If you want to modify previous financial year bills you need to change the financial year.

After switching to the new financial year, you may not be able to see your previous bills, purchases, and sales in BUSY Accounting software because they are stored in the previous financial year and may not be visible in the current financial year by default. However, you can view them by switching financial year by F11 in the software.

BUSY will give you a pop up message as some other user is working in this company while carry forward the balances from last year to next year, if the same company is opened on other system or on the same system in different tab.
You need to close the same company on other system to carry forward the balances.

To change the financial year for your company in BUSY, you can do the following steps:
Step 1: To change the financial year, you can press the F11 short-cut key on the BUSY main screen or
Step 2: Go to Administration, then select Change Financial Year, then select the year in which you want to change or switch the financial year.

If the balance of last year coming in the account even though it was deleted,please follow below steps:
Step 1: Go to last year using Change financial year .
Step 2: locate the Housekeeping menu in last year
Step 3: Select The reindex database option.
Step 4: After successfully reindexing database change the financial year .
Step 5: carry forward balances to current .

If From last year loan closing account balance not carry forward correctly to next year, please follow these steps:
Step 1: Go to company menu and take data backup.
Step 2 : Login company and Go to previous financial year then house keeping run update master balances
Step 3 : Then change financial year with carry forward balances as Yes all masters

In BUSY, you need to create new year in order to post voucher for new financial year. Follow the below steps to create the new year in BUSY:
Step 1: Go to administration section then click on change financial year.
Step 2: Select new year then press yes to create new year.
Step 3: Click on start and let the process complete.

Best Way to enter opening balance is Bulk Master Creation/ Modification. Can change Bulk opening balances. As opening balances can be change in Begining of the Year. Means in which Year company get created. 
If Carry forward from previous year please follow the steps:- Click On
Step 1:- Administration Tab, 
Step 2:- Change Financial Year, 
Step 3:- Carry Forward Blances