Frequently Asked Questions

If the outstanding report shows incorrect bill payable and bill receivable, follow these steps:
Go to Administration and click on Configuration.
In the Features tab, click on the Account option.
Check the Bill by Bill option to enable it.
ModiFinancial Year the Account Master and ensure the Maintain Bill By Bill option is enabled.
Go to the transaction and check if a bill reference is created.

To reindex the database in previous financial year, follow these steps:
Step 1: Take the latest backup of the company.
Step 2: Open then company then go to administration.
Step 3: Choose the change financial year option then select the required financial year.
Step 4: After switch to previous financial year, go to housekeeping section.
Step 5: Select reindex data base and let the process complete.

To edit bills from a previous period in BUSY, follow these steps:
Step 1: Open the company then Go to administration section.
Step 2: Click on change financial year then select the previous year and switch in to.
Step 3: Now, go to transaction then select required voucher.
Step 4: Click on modify then edit the bill after access the required invoice in modify mode.

When the beginning and the ending balance doesnot match of the bank then pls follow the below steps.
 Step 1: Click on Administration
 Step 2: Then change financial year
 Step 3: Select the last year
 Step 4: After data backup you have to run update master balance from house keeping.
 Step 5: Then change the financial year with new masters.

If your branch wise openning are not correct showing mismatch in openning , so you need to do follow some steps:
Step: 1 Enable maintain branch wise openning balance option from party master in previous year and then carry forward balance with new and change.
Step: 2 Make sure that maintain branch wise openning balance option should enable in current year also.

To make changes in the financial year without causing any issues in the item masters of balance sheets in BUSY, it is recommended to take a backup of the financial year data before making any changes so that you can restore the same if required. Additionally, it is important to ensure proper grouping and ledger management to avoid any discrepancies.

To carry only Item masters to the next year but not its amount balance you have to follow the below steps:-
Step 1: While changing the financial year from the change financial year option under the Administration menu you have to Tick "Don't carry Item balances"
Step 2: Through this only Item masters will carry forward to next year not its balances.

If you are getting error of Master alias already exist during change financial year then it means that an alias specified in a master in the previous year exists in the next financial year but for a different master. So, you need to specify same alias for same party master in both year then will able to change financial year.

If during the company creation,previous year has specified then you can enter information in previous by change Financial year but you need to follow some steps:  
Step 1: Go to Administration and then click on Change Financial option.
Step 2: Now select Financial year in which you want to make entry.
Note: You can Use F11 Key for change Financial year.

To access the closing stock of last year in BUSY, follow these steps:
Step 1: Open then company then go to administration section
Step 2: Click on change financial year then choose previous financial year.
Step 3: After switch financial year, Go to display section then click on stock status
Step 4: Choose closing stock alphabetically then select balance only and open the report.