Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - change fy
What will be the reason for mismatch of opening balances from last year.
If opening balances coming incorrect after creating new financial year, please follow the given steps to find the issue
Step 1 Fist check, during creating or change financial, is there any message coming for any account
Step 2 If any error or message coming in the process of financial year change, then check the entry of that account in previous financial year
Step 3 Check if data coming proper in previous financial year
Step 4 If closing balances are not correct, then first take backup of company
Step 5 Go on House keeping menu
Step 6 Click on update master balances and run the process
Step 7 Now change financial year with all balances
How to seperate the company's financial year ?
To separate the companys financial year in BUSY, please follow these steps :
Step 1: Take backup of your company then select split financial year option under the company menu.
Step 2: Select the company which you want to split and enter the super or admin username and password.
Step 3: Tick on the financial year which you want to split. Here, only show the first and last financial year of a company.
Step 4: If you want to delete the splited financial year from the source company then set Y on the given option then click on the split button.
Step 5: A seperate company will be created of splited financial year in the list of companies.
How do I split my company data into two separate companies?
If your company has multiple financial years and you want to split them, please followed the instructions
Note : Take latest backup of the company data
Step 1: Open BUSY Software
Step 2: Then go to company menu
Step 3:Then click on Split Financial Year option
Step 4: Then select company and specify user name and password if needed and click on Ok button
Step 5: Then select Financial year that you want to split it
Step 6: Then If you want to remove the split financial year from the active company, select the option of After splitting delete above F.Y from source company
Step 7: Then click on Split button and splitted the company
What should I do if BUSY Accounting Software shows an error and closes the company while carrying forward balances from the last year to the current year?
If BUSY shows a error and closes the company while carrying forward balances from the last year to the current year, you need to follow these troubleshooting steps:
Step 1: Open your company in last year then run Reindex Database process from the Housekeeping menu.
Step 2: After running this process then change financial year again and check it.
Step 3: If same issue persists then check if it get stuck on any master while changing the financial year, then resave that master in last year and change the financial year again.
Step 4: If same issue persists then need to run rewrite books process from the Housekeeping menu in last year then change the financial year.
How to get old opening balance back after updating balance in BUSY? How to carry forward the updated balance from previous year to the current year?
There is no option to get back the old opening balance after updating balance in BUSY. Therefore, before updating anything in the data, take a backup so that if any error occurs, you can restore the backup data again.
And
To carry forward the updated balance of previous year to the current year, follow the steps given below:-
Step 1 : Go to Prevoius Year from Change Financial Year
Step 2 : Run Update Master Balances from House-Keeping
Step 3 : Go to Administation, then Change Financial Year
Step 4 : Press Enter on Current Financial Year options
Step 5 : The Carry Balances window appears. Select the Yes option, then select the New & Changed Masters option.
Why does the opening amount of an account not being shown and how can i update it as per closing balance of same account in BUSY?
If the closing amount not updated as opening in particular account, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Login the company and switch the financial year to previous year.
Step 3: Go to administration section then click on master menu and select account tab.
Step 4: Click on modify the select your account and resave the master.
Step 5: After that, go to administration section then click on change financial year option.
Step 6: Select the current financial year then select yes for carry forward the balances.
Step 7: Choose the new and change master option and click on start tab and then check the opening amount of master after complete the process.
How can a party be shown in the final Financial if created in previous year?
If party master created in previous year and want to show in current year then you need to take bakup and follow some steps:
Step 1: Go to the Administration and then click on Change Financial option.
Step 2: Now select the Previous year and change the final year or Use F11 short cut key to change Financial.
Step 3: Now Go to the Administration and then click on Change Financial option.
Step 4: Now select the Financial in which you want carry forward the master.
Step 5: Now select Yes option for carry forward the balance and then select New and change or All master option for carry forward the master.
Step 6: Now select the start option.
Can I modify account information and carry forward account balance without losing any data?
Yes, you can modify the account information by follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose account tab then select modify
Step 3: open the required master in modify mode then update the account information then save the master.
Yes, you can carry forward the account balance without loosing any data in BUSY by follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to administration section then click on change financial year option.
Step 3: Select the current financial year then select yes for carry forward the balances.
Step 4: Next, Click on new and change master balances then start the process and let it complete.
Why is the previous financial year balance not appearing in the account ledger?
The previous financial year balance may not appear in the account ledger due to improper carry forward balances from last year to current year. To fix this follow these steps:
Step 1: Open your company in last year then go to administration menu.
Step 2: After that select masters and choose account then click to modify.
Step 3: Select that account ledger and resave it by pressing enter.
Step 4: Go back to administration menu then click on change financial year.
Step 5: Then choose the next financial year to change.
Step 6: Select yes on carry balances window and can choose the new and changed masters option.
Step 7: Click on start button and check after complete the process.
I have already done carry forward with All Master, still the stock opening balance display zero. What else can I do?
If the opening balance of stock account display zero, even after carry forward balance with all master then follow these steps:
Step 1: Take the latest backup of your data.
Step 2: In previous financial year, Go to display section then click on final result.
Step 3: Click on profit and loss report then select horizontal (standard)
Step 4: specify the date range and enable update closing stock then open report. The closing balance of stock will update in report.
Step 5: Next, Go to administration section then click on change financial year.
Step 6: Select the required financial year, select yes to carry forward balance.
Step 7: Select new and change balance option and change the financial year.
