Frequently Asked Questions

There could be several reasons for a mismatch in the closing of the last year and the opening in the current year. You can follow these steps to check this:
Step 1: Take a backup of your data. Then open the last year and in the Housekeeping Menu, check for junk characters and incomplete vouchers. If found, clear them.
Step 2: Run the Update Master Balance process.
Step 3: Go to Administration, change the financial year, and then click on your current year.
Step 4: Click Yes to carry forward the balances. If the data size is small, click on All Masters. If the data size is big, click New and change masters.
Step 5: Check the balance of your masters.

There could be several reasons for a mismatch in the closing of the last year and the opening in the current year. You can follow these steps to check this:
Step 1: Take a backup of your data. Then open the last year and in the Housekeeping Menu, check for junk characters and incomplete vouchers. If found, clear them.
Step 2: Run the Update Master Balance process.
Step 3: Go to Administration, change the financial year, and then click on your current year.
Step 4: Click Yes to carry forward the balances. If the data size is small, click on All Masters. If the data size is big, click New and change masters.
Step 5: Check the balance of your masters.

If you want to update zero opening balance in next financial year, please follow these steps :
Step 1: Close BUSY company.
Step 2: Go to company menu and take backup of data from backup data option.
Step 3: Select split financial year option then select company want to split.
Step 4: Mention super username and password click ok.
Step 5: Split the financial year.
Step 6: A splitted company will show separately in company menu.
Step 7: open the splitted company.
Step 8: Go to administration then select masters and choose account, item, etc of which you want to update opening balance as zero.
Step 9: Then click on modify and select the master and after opening it update the opening balance as required.

To carryforward the balance to next financial from previous year you need to take backup first and follow these steps:
Step 1: Go to the Administration and then click on Change Financial option.
Step 2: Now select the Previous year if your are in current year and change the finalcial year or Use F11 short cut key to change Financial.
Step 3: Now Go to the Administration and then click on Change Financial option.
Step 4: Now select the Financial in which you want carry forward the balance .
Step 5: Now select Yes option for carry forward the balance and then select New and change or All master option for carry forward the balance.
Step 6: Now select the start option.

If you want to upload invoices and entries for previous financial period in BUSY then please follow 
 the given steps 
 Step 1: Create new company with previous financial year. 
 Step 2: Then go to Administration 
 Step 3: Then data export import 
 Step 4: Then import voucher from excel or XML 
 Step 5: For import current year data that you have already done in the BUSY. then export data of 
 that financial year in xml and import through xml option. 
 If you encounter the any issue, you can contact us through our centralized helpline at 8282828282
 or 11 4096 4096, or you can email us at support@busy.in

To close the books at the end of financial year you need to ensure given points:
1. Make sure all the transactions is correct at the time of closing financial year 
2. Ensure that books is successfully reconciled by you 
3. Ensure that you have did all the required adjustment for your accounting and inventory at the end of closing financial year
After checking all of these you need to follow these steps to create the new financial year:
Step 1: Go to administration menu
Step 2: Then click on change financial year option
Step 3: Then select new financial year date and click on ok button
Step 4: Afterwards click on start button to proceed to create new financial year

To check all financial years data in company, please follow below steps: 
Step 1: Go to the Company Menu and  click on the open company menu and select the company from the given list which you want to check the financial years data.
Step 2: And then click on the Administration menu and then select option from the bottom of Change Financial year 
Step 3: Now list of financial year will be visible there. And then click on the particular financial year . 
Step 4: Now you can go through the voucher statistics option by clicking on Display menu and then select the checklist option
Step 5: Follow the same process for all the financial years.           

If opening balances coming incorrect after creating new financial year, please follow the given steps to find the issue
 Step 1 Fist check, during creating or change financial, is there any message coming for any account
 Step 2 If any error or message coming in the process of financial year change, then check the entry of that account in previous financial year
 Step 3 Check if data coming proper in previous financial year
 Step 4 If closing balances are not correct, then first take backup of company
 Step 5 Go on House keeping menu
 Step 6 Click on update master balances and run the process
 Step 7 Now change financial year with all balances

To separate the companys financial year in BUSY, please follow these steps :
Step 1: Take backup of your company then select split financial year option under the company menu.
Step 2: Select the company which you want to split and enter the super or admin username and password.
Step 3: Tick on the financial year which you want to split. Here, only show the first and last financial year of a company. 
Step 4: If you want to delete the splited financial year from the source company then set Y on the given option then click on the split button.
Step 5: A seperate company will be created of splited financial year in the list of companies.

If BUSY shows a error and closes the company while carrying forward balances from the last year to the current year, you need to follow these troubleshooting steps:
Step 1: Open your company in last year then run Reindex Database process from the Housekeeping menu.
Step 2: After running this process then change financial year again and check it.
Step 3: If same issue persists then check if it get stuck on any master while changing the financial year, then resave that master in last year and change the financial year again.
Step 4: If same issue persists then need to run rewrite books process from the Housekeeping menu in last year then change the financial year.