Frequently Asked
Questions

Q: My details are not getting updated in the software even after making changes. What should I do to fix this?

If your details are not getting updated in the software even after making changes, you can try the following steps to fix this issue: 1. Double-check that you have saved the changes after making them. 2. Make sure that you have logged in from Super User. 3. Restart the software and try updating the details again.

Q: I want to move my BUSY data to a different drive/folder location. How do I change the data path?

want to move BUSY data to a different drive/folder location to change data loaction follow these steps 1. close your BUSY 2. go to the current data path 3. then copy data in another location 3. after that copy that data path 4. open BUSY and click on set data directory then set new data path. press ok 5. and open company.

Q: How can I update my BUSY release to the latest version?

To update your BUSY release to the latest version,Follow the steps below: Step 1: open BUSY then go to check BUSY updates Step 2: Now click on download updates Step 3: After downloading close BUSY Step 4: You will find two setup on desktop Step 5: Install both the setup one by one on the same folder when BUSY is installed

Q: How do I setup a new company profile in BUSY?

To set up a new company in BUSY, you need to follow these steps: Step 1: Open BUSY and click on the Create Company tab under Company menu. Step 2: Enter all the necessary details such as Name, Financial year, Address, GSTIN ( If applicable), etc and save. Step 3: After creating that you can set a username and password for your company.

Q: How can I change the GST number of my company?

To change the GST number of your company, you need to follow these steps: Step 1: Open your company then go to Administration menu. Step 2: Select Configuration and click on Features / Options. Step 3: Click on GST / VAT tab and here you can update your GST number under the GSTIN field. Note: Take backup of your data before making any changes.

Q: I am unable to add GST details to the invoice in BUSY software. How can I fix this?

If you are unable to get GST details or GSTIN of company on invoice in BUSY, follow these steps: Step 1: Go to administration then click on configuration tab Step 2: Select the features and option menu then choose GST/VAT tab Step 3: Mention the GSTIN of the company and save the configuration . Now check the invoice print.

Q: Can I give a backup of my companys data to someone else for them to restore and use?

Yes, you can give a backup of your company's data to someone else for them to restore and use by following below steps: Step 1: Go to company menu and select backup data option. Step 2: Specify the path for backup then cilck on ok button. Step 3: Now you can send that backup files to someone else to restore and use.

Q: How do I configure my company for GST reporting and enter the GST number of the company?

To configure your company for GST reporting in BUSY Accounting software, you need to follow these steps: Step 1: Go to Administration menu then select configuration option. Step 2: Click on Feature/Options and then choose GST/VAT tab. Step 3: Enable GST/VAT Reporting feature. Step 4: Enter company GSTIN and then save the changes. Note: Take the latest backup of your data before any process.

Q: My reports is showing strange fonts I have not selected. What is causing these odd default fonts?

To change the font style in BUSY go to: Step 1 : Click on system setting Step 2 : Change the font style Step 3 : In BUSY for currency font, go to Step 4 : Click on administration Step 5 : Then configuration Step 6 : Click on features and options Step 7 : Then regional settings Step 8 : Set the currency font and save.

Q: Do I need to update the company name before updating the address details for standard billing?

No, there is no need to update the company name before updating the address details for standard billing further you can update the address detail by following below steps: Step1: After open a company, go to company menu and click on edit company option Step2: Here you can update the address and save the changes by click on save button

Find Solutions to Common Issues Related to configurations - company configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

My details are not getting updated in the software even after making changes. What should I do to fix this?

If your details are not getting updated in the software even after making changes, you can try the following steps to fix this issue: 
 1. Double-check that you have saved the changes after making them. 
 2. Make sure that you have logged in from Super User. 
 3. Restart the software and try updating the details again.

I want to move my BUSY data to a different drive/folder location. How do I change the data path?

want to move BUSY data to a different drive/folder location to change data loaction follow these steps
1. close your BUSY 
2. go to the current data path
3. then copy data in another location 
3. after that copy that data path 
4. open BUSY and click on set data directory then set new data path. press ok 
5. and open company.

How can I update my BUSY release to the latest version?

To update your BUSY release to the latest version,Follow the steps below:
Step 1: open BUSY then go to check BUSY updates 
Step 2: Now click on download updates 
Step 3: After downloading close BUSY 
Step 4: You will find two setup on desktop 
Step 5: Install both the setup one by one on the same folder when BUSY is installed

How do I setup a new company profile in BUSY?

To set up a new company in BUSY, you need to follow these steps:
Step 1: Open BUSY and click on the Create Company tab under Company menu.
Step 2: Enter all the necessary details such as Name, Financial year, Address, GSTIN ( If applicable), etc and save.
Step 3: After creating that you can set a username and password for your company.

How can I change the GST number of my company?

To change the GST number of your company, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Configuration and click on Features / Options.
Step 3: Click on GST / VAT tab and here you can update your GST number under the GSTIN field.
Note: Take backup of your data before making any changes.

I am unable to add GST details to the invoice in BUSY software. How can I fix this?

If you are unable to get GST details or GSTIN of company on invoice in BUSY, follow these steps:
 Step 1: Go to administration then click on configuration tab
 Step 2: Select the features and option menu then choose GST/VAT tab
 Step 3: Mention the GSTIN of the company and save the configuration . Now check the invoice print.

Can I give a backup of my companys data to someone else for them to restore and use?

Yes, you can give a backup of your company's data to someone else for them to restore and use by following below steps:
Step 1: Go to company menu and select backup data option.
Step 2: Specify the path for backup then cilck on ok button.
Step 3: Now you can send that backup files to someone else to restore and use.

How do I configure my company for GST reporting and enter the GST number of the company?

To configure your company for GST reporting in BUSY Accounting software, you need to follow these steps:
Step 1: Go to Administration menu then select configuration option.
Step 2: Click on Feature/Options and then choose GST/VAT tab.
Step 3: Enable GST/VAT Reporting feature.
Step 4: Enter company GSTIN and then save the changes.
Note: Take the latest backup of your data before any process.

My reports is showing strange fonts I have not selected. What is causing these odd default fonts?

To change the font style in BUSY go to:
Step 1 : Click on system setting
Step 2 : Change the font style
Step 3 : In BUSY for currency font, go to
Step 4 : Click on administration
Step 5 : Then configuration
Step 6 : Click on features and options
Step 7 : Then regional settings
Step 8 : Set the currency font and save.

Do I need to update the company name before updating the address details for standard billing?

No, there is no need to update the company name before updating the address details for standard billing further you can update the address detail by following below steps:
Step1: After open a company, go to company menu and click on edit company option 
Step2: Here you can update the address and save the changes by click on save button

Frequently AskedQuestions