Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - company configuration

FAQs

How do I add custom columns in the voucher screen?

You cannot How to add custom columns in the voucher screen: You can add custom columns in the list of vouchers and in reports.

How can I update my contact information in the BUSY?

To update company contact information in BUSY:
Step 1 : Click on company menu
Step 2 : Edit company
Step 3 : Update contact info and save

How can I manage taxes and VAT in BUSY?

To link gst number:
Step 1 : CLick on administration
Step 2 : COnfiguration
Step 3 : Features and options
Step 4 : VAT
Step 5 : COnfigure VAT

How do I add multiple addresses in BUSY

In BUSY, you can assign a address to each company that you create. You can also create multiple godowns and specify their addresses separately.

How can I check which firms data is being displayed in my list of companies while click on open company?

In BUSY the companies that show while open company are shown from the data directory which you have mentioned at set data directory option.

What should i do if I updated software and unable to login in BUSY mobile app?

There are no issues with the software update itself, but please ensure to update the BUSY mobile app as well to prevent any disruptions.

Why is default account for the big company is not created in BUSY like Abuja Cement?

Only predifined accounts is created in BUSY such as CGST,SGST and cash etc you need to create account for the parties specifically as required

I'm not able to see the updated amount in self-valuation. What could be wrong?

not able to see the updated amount in self-valuation then make sure that in item master you update correct price in self valuation price.

I am facing issues with setting up multi-user mode, what should I do?

If you want to use BUSY in multiuser mode make sure you have the multiuser license and BUSY model is selected as multiuser mode.

I want to close my company file in BUSY. What is the process?

To close your company file in BUSY, go to the company menu and click on Close Company option .This will close the company file.