Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - company configuration
What should I do if the BUSY software asks for a password when opening a company?
You should enter the username and password of the company when prompted by the BUSY software. which you created with creating company.
How can I bill for a vehicle from a different branch in BUSY Accounting Software?
To craete a bill for a vehicle from differet branch in BUSY you have to login company with the branch user .
while create company why is BUSY showing RTE 5 even I am using SQL Mode?
During creation of company if you face RTE 5 and you are using SQL mode then you need to restart SQL service.
How do I enter the company address in the invoice displayed in BUSY?
TO enter company address go to:
Step 1 : COmpany menu
Step 2 ; Edit company
Step 3 : Put company address
Why don't I see a 'No Tax' option when selecting purchase types? Is there a way to record purchases with no taxes in BUSY?
If you need to record purchases without taxes in BUSY, create a new company without GST and make the invoice there.
Is it possible to keep the old address of a company in BUSY Accounting Software when it has been changed?
It is not possible to retain the old address of a company in BUSY Accounting Software once it has been changed.
Is it necessary to create super user ID and password to add another user to the account in BUSY?
Yes, it is necessary to create a super user ID and password to add another user account in BUSY accounting software.
How do I ensure all menus and configurations copy over when duplicating a company file in BUSY?
You can copy all the configurations from an existing company when you create a new company by using option Copy Config.
Can someone from BUSY support help me access specific company data if I have the serial number?
Yes, someone will help you to access data from BUSY if you have active BUSY license subscription in your license .
How can I check the preview of the phone number before saving it to my account?
You can not check the mobile Number in preview before save in account,After enter only you can preview it in invoice.