Frequently Asked Questions

To resolve the issue of a newly added 12% tax item not showing in the sales module during billing in BUSY, you need to check that item is created properly or or not and the tax category has been properly assigned to the item. Also, ensure that the tax rate is correctly entered and saved.

If you want to correct the stock quantity then you have to pass the physical stock voucher from below steps.
 Step 1: Click on Transactions
 Step 2: Then Physical Stock
 Step 3: Then Add
 Here mention the Items who has negative stock and can generate it.
 Note :- Do this process after the data backup.

When you change production in BUSY, you may receive a message about material center change because the software tracks the raw materials used in production and the material center where they were consumed. This helps in maintaining accurate stock levels and tracking production costs, also need to check above configuration which is specified in BOM.

for feeding Sale Returne Entry from BUSY follow the below Step 
 Step 1: Go to Transaction Sales Return (Cr. Note) then Click on add 
 Step 2: feed Voucher Serise and Voucher Date then select sale type 
 Step 2: Enter the party details item details and GST 
 Step 3: Save the Transcation

To reconcile your inventory with book stock you can follow these steps:
Step 1:Go to transactions menu 
Step 2:Then click on physical stock voucher then open it
Step 3: Then you need to load the items then you can specify the physical stock quantity available and you will be able to match stock with your book stock

To resolve issue of missing orders , please follow below steps:
Step 1: Go to Display menu and then select Check List tab
Step 2: And then select Audit trail report and check the if  you did any changes in the existing orders.
Step 3: And also check in the same option missing voucher numbering report .

To correct invoice amounts that are calculating incorrectly in BUSY, you can check the tax settings, voucher entries, and product pricing. Ensure that tax inclusive pricing is disabled and that the calculations are based on the correct tax rates. Additionally, double-check the order in which you enter discounts, TDS, and GST amounts in the invoice.

The error message 'Invalid data. Total quantity adjusted is not equal to the quantity to be adjusted' appears while trying to save the sale quotation because the total quantity adjusted in the quotation does not match the quantity to be adjusted. The quantities need to be equal in order to save the quotation successfully.

If BUSY is showing error about voucher number that already exist then you need to make sure that in previous voucher,same vocuher number should not be enter if enter then you need to change number in previous or current voucher.Otherwise you use Auto mode voucher numbering option it will take number automatically in voucher.

To update stock on a specific date and pick up the stock from a particular place in BUSY Accounting, 
Step 1: Go to transaction menu
Step 2: Select stock journal 
Step 3: Mention voucher date then select from and to material center
Step 4: Now mention then item and qty in item generated section then save