Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
Do you have a position/item list?
In BUSY, you can check your items list by using these steps:
Step 1: Open your company then go to Administration.
Step 2: Select Masters and click on Item.
Step 3: Click on List and select screen then Standard Format.
Step 4: You can check the report by All Items or Group of Items and then open the report.
How can I fix the sale type item for some parties in BUSY?
To fix the item wise sale type for some parties then you need to follow the below steps.
Step 1: Click on administration and then masters
Step 2: Then account and then click on modify or add, here on the right hand side enable the specify default sale type then select item wise and save it.
How to modify employee details like date of joining in BUSY after creation?
To change date of joining of an employee in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Employee and click on Modify.
Step 3: Select the employee name and can change the Date of Joining then save changes.
Note: Take backup of data before making any changes.
What happens if I use an invalid HSN code in BUSY invoices?
If you use an invalid HSN code in BUSY invoices, it can result in errors while generating the invoice or e-invoice. It may also lead to issues with GST returns and e-way bill generation. It is important to use valid and accurate HSN codes to avoid these errors and ensure smooth processing of invoices.
How can I save the name of the carton I added?
To add a unit as Cartoon please follow the below steps:
Step 1: Go to the Administration tab and click on Masters.
Step 2: Select Unit and click on Add and enter
Step 3: All the required details such as Name, Print Name, Alias, UQC (for GST e-Return),UQC (For E -bill Way ) and save.
How can I add new products/services and update pricing in BUSY?
To add new item master of product or service with pricing in BUSY, follow the below steps:
Step 1: Go to administration Section and then click on Master menu
Step 2: Then select the Item tab and click on Add option
Step 3: Specify the Item details with pricing in their relevent fields and save the master.
Can you guide me on how to modify the master account?
To know how to modify the account master, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Account.
Step 3: Choose the account which you want to modify and make necessary changes then save.
Note: Take backup of your data before making any changes.
How do I check GST applicability for my business in BUSY?
To check GST applicability for your business in BUSY, you can go to the "Masters" menu and select "Party Ledger." Then, select the party for which you want to check GST applicability. In the party ledger, you will find the GSTIN field, which will indicate whether GST is applicable for that party or not.
How do I add a new supplier or customer to BUSY?
To add new supplier and customers in BUSY, you need to follow these steps:
Step 1: Open your company and go to the Administration tab.
Step 2: Select Masters and click on Account.
Step 3: Click on Add and enter all the necessary details such as Name, Group, Address, GSTIN, etc. and save that.
How do I create a new party ledger in BUSY?
In BUSY, we have to create customer and vendor account Master for transaction and can view reports accordingly.
Pls Follow the Below Steps For Account Creation:
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Account
Step 4: Then Add
Step 5: Mention the account required details and save it.