Frequently Asked Questions

Yes, when you update hsn codes for items it will also update in the existing vouchers automatically.
To prevent this you need to update the hsn code date wise from onwards it has been changed. To know how to do this follow the below steps:
Step 1: Open your company then go to administration menu.
Step 2: Select masters and click on item then modify.
Step 3: Choose your item in which you want to update the hsn code and after opening it click on the check box next to the HSN code entered.
Step 4: Then, a window will appear in that you can mention the w.e.f date and the new hsn code for that item then save.

Yes, you can add column of the mobile number in the accounts list by using these steps:
Step 1: Open the account masters list then click on custom column option available in the report’s header part.
Step 2: Create a format name and click on add new column. enter the details such as heading, position, data type, etc. for the new column.
Step 3: Select a category as account master then specify the account name column and click on fields. 
Step 4: Search for the account mobile number field and select it then save your changes.
Step 4: Reopen the report with the format name that you created. You will see your new column with the mobile number.

Yes, you can change the tax rate of an item from a particular date by follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose item tab then click on modify and select the required item master.
Step 3: Press alt+m at tax category master then press F12 shortcut key to create the duplicate tax category master.
Step 4: Now, Modify the tax category name then mention date in w.e.f column and specify the updated tax rate in igst tax, cgst tax and sgst tax in change tax rates window and save the master.
Step 4: After save the tax category master, update the same in item master and save it.

For locating invoice in the system, please follow below mentioned steps:
 Step 1: Go to the Display tab.
 Step 2: Click on query system.
 Step 3:Click on Query on Transactions.
 Step 4: Click on All Voucher and enter a search string. 
 Step 5: Enter the voucher number and click on Check All
 Step 6: Press Ok and specify a date range for viewing the report.
 For entering opening balance in the stock item, please check below points:
 Step 1: Ensure opening balance can be entered in the same F.Y when the company is created.
 Step 2:For multiple F.Y, split the company from the same F.Y where you need to modify the opening.

As there's no option to set the system to automaticaly select the right HSN code and tac category in BUSY, Further there are few guideliness which may help you in this: 
 1: Validate HSN after mention in Item master. 
 2: Also can validate HSN online. 
 3: Go in transaction option. 
 4: Then select the option of GST.misc utlites. 
 5: Click on validate HSN online. 
 6: Select the HSN and validate. 
 For tax category ensure that you have mention correct type, as if we have created an item which belongs to service then type of tax category must be service and bifurcation of tax must be correct.

To check and update tax categories for items or services, go to the item master and select the correct tax category for each item or service and to update it you can follow some steps:
Step 1: Go to Administartion and click on Master.
Step 2: Now click on Item and then click on Modify.
Step 3: Now check your tax category and update it and save the item master.
If you have create some account master for Service then you call follow these steps:
Step 1: Go to Administartion and click on Master.
Step 2: Now click on Account and then click on Modify.
Step 3: Now check your tax category and update it and save the Account master.

To change the Unit of measurement for an Item in BUSY follow these steps:
 Step 1: Go to administration then click on Master menu
 Step 2: Click on Item master tab then on Modify option
 Step 3: Now select the required item master and click on check unit change display just below the Defined main unit of item.
 Step 4: Change the unit in Item master and save the configuration.
 Note- If you are using alternative unit feature and both the main unit and alternative unit specified in Item master are different and item has already been used then you will not able to change the unit untill the voucher exist in data.

To modify existing customer accounts and add email IDs for billing in BUSY, follow these steps:
 Step:1. Open BUSY and go to the Administration section.
 Step:2. Select the account option.
 Step:3. Click on the Modify option or use the shortcut key to modify customer details if you have created the shortcut for modify account masters.
 Step:4. In the customer details form, locate the field for email ID.
 Step:5. Enter the email ID for billing purposes.
 Step:6. Save the changes.
 Step:7. Repeat these steps for any other customer accounts you want to modify.
 By following these steps, you can successfully modify existing customer accounts and add email IDs for billing in BUSY.

We have to enable the Sale Challan feature and can pass the voucher entry,Please follow below steps: 
Step 1: Go to Administration menu and then select submenu Configuration
Step 2: After then select the Features and Options and click on the Inventory tab 
Step 3: Here eyou can see option for Enable the Sale Challan Option then On Configuration can restrict as per your need.
Step 6: After saving inventory Confoguration go to Transaction menu.
Step 7: And select Material Issue to party voucher option and click on the Add tab. 
Step 8: here you have fill all relavant details and select the Type in voucher as Sales Challan. And Save with all fill up details.

Yes, you can change the tax rate of an item from a particular date by follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose item tab then click on modify and select the required item master.
Step 3: Press alt+m at tax category master then press F12 shortcut key to create the duplicate tax category master.
Step 4: Now, Modify the tax category name then mention date in w.e.f column and specify the updated tax rate in igst tax, cgst tax and sgst tax in change tax rates window and save the master.
Step 4: After save the tax category master, update the same in item master and save it.