Frequently Asked Questions

If you want to zero the opening balance of a party in BUSY you can follow these steps:
Before you make any changes, take the latest backup of your data.
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Account and click on modify and choose that account which opening you want to be zero.
Step 3: On the account master page, you will see an option called "Op. Bal.". Here, you can edit the opening balance as per the requirements.
Please note that Opening Balance and Related Entries can be changed only in the Beginning F.Y.

If need any help and support you can reach out to us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
 Further you can add HSN codes in the Item Master by using these steps:
 Step 1: Open your company, then, go to Administration tab.
 Step 2: Select Masters the click on Item.
 Step 3: Click on Add and enter all the necessart details such as Name, Group, Unit, etc.
 Step 4: Also you can enter the HSN code in the field available called HSN/SAC Code for GST.
 You can also modify your existing items to add HSN codes.

If you want to control your inventory in BUSY  you can pass Stock Journal / Physical Stock voucher. To know how to pass can follow these steps: 
Step 1: Go to the Transactions tab and click on Stock Journal / Physical Stock as required.
Step 2: In Stock journal you need to enter your item details with Qty under "Items Consumed" head. And to Generate the Stock ,add item entry details in the Items generated .This will Add or deduct the Qty. from your inventory.
Step 3: In Physical Stock voucher you need to enter the actual count of the items. This will update your inventory with the correct quantity.

When you update the new HSN code in direct HSN or SAC Code for GST field of an item master then it will remove the old one. However you can update then hsn w.e.f date by using these steps:
Step 1: Open your company then go to administration menu.
Step 2: Select masters and click on item then modify.
Step 3: Choose your item in which you want to update the hsn code and after opening it click on the check box next to the HSN code entered.
Step 4: Then, a window will appear in that you can mention the w.e.f date and the new hsn code for that item then save.

To correct issues arising from using wrong units for items in BUSY, you can follow these steps:
Step 1 : Click on administration
Step 2 : Masters
Step 3 : Item master .
Step 4 : Modify the unit field for the specific item.
Step 5 : Enter the correct unit of measurement for the item.
Step 6 : Save the changes.
Step 7 : Ensure that you update the unit for all relevant vouchers and transactions involving the item.
Step 8 : Double-check the inventory records and reports to ensure that the correct units are now being used.
Step 9 : If needed, make any additional adjustments or corrections to ensure accurate unit measurements for your items.

To edit GST number for any existing customer, follow the below steps:
 Step 1. Go to Administration, then Master.
 Step 2. Click on Account and select Modify.
 Step 3. Choose the Party Name you want to update the GST Number for.
 Step 4. Enter the GST Number as needed and save the changes in the master to apply them.
 Note: 
 1. GST feature must be enabled in the company to put the gst number of the customer. 
 2. After entering the GST number in the account master, it is advisable to validate the GST number to confirm its status whether it is active or not.
 .

To view a Sales analysis Report with starting date and ending date in the BUSY ,please follow below steps:
Step 1: Log into BUSY and Open the Company . 
Step 2: Look for the Display Menu option.
Step 3: In the Display Menu,select Sales Analysis Report.
Step 4: Once you are in the Sales Analysis report, you will see options to choose a partywise report.
Step 5: And Select Standard Date or  voucher wise option and select the parties to be shown for. 
Step 6: Specify the date range of the particular starting date and ending date and open the report.Here you can check the partywise sales amount and other details. 

You can enter the opening balance for your Accounts or Items in two ways: either when you create them or later when you modify them. To do this follow these steps:
Step 1: Open your company, then click on Administration.
Step 2: Select Masters and select either Account or Item.
Step 3: Click on Add if you want to create new master and can enter the opening balance in Op. Bal. field then save.
Step 4: Click on Modify if you want to modify existing master and can update the opening balancein Op. Bal. field then save.
Please note that Opening Balance and Related Entries can be changed only in the Beginning F.Y.

To update GST number for any existing customer, follow the below steps:
 Step 1. Go to Administration, then Master.
 Step 2. Click on Account and select Modify.
 Step 3. Choose the Party Name you want to update the GST Number for.
 Step 4. Enter the GST Number as needed and save the changes in the master to apply them.
 Note: 
 1. GST feature must be enabled in the company to put the gst number of the customer. 
 2. After entering the GST number in the account master, it is advisable to validate the GST number to confirm its status whether it is active or not.

To update tax rate in item , you can follow the below steps:
Step 1: Go to administration
Step 2: Click on Masters then items
Step 3: Click on modify and select item 
Step 4: Go to item tax category and select tax category as required
Step 5: If required tax category not present press F3 to create new tax category 
Step 6: Mention name for tax category 
Step 7: Then mnetion type as goods or services for the item 
Step 8: Then mention percentage of tax and save by F2
Step 9: Lastly save item after selecting required tax category
By following these steps you can update tax rate in item .