Frequently Asked
Questions

Q: Where do I check the Bill Sundry and tax category in the software?

You can check the Bill Sundry and tax category in BUSY, by following these steps: Step 1: Go to administration and then click on masters. Step 2: Select master type bill sundry and tax category check it.

Q: Why the option of tax type is not showing in the account master?

The tax type option only visible when the group is selected as duties and taxes in account master. So you need to make sure the group should be duties and taxes for mention tax type.

Q: What happens if I enter a party name that already exists in BUSY?

If you enter a party name that already exists in database, then BUSY will give you a prompt message as master name already exists and you won't be able to save with the same name.

Q: Why is the unregistered parties not showing up in the list of debtors?

The unregistered parties are not showing up in the list of debtors because might be you have applied filter on only registered parties. To see all parties click on the remove filter button then check.

Q: How do I enter stock item other than the one we just deleted?

If you want to enter stock item after deletion, please follow below steps: Step 1: Go to administration menu and then select Masters tab Step 2: And then select Item option and then add all relavant information

Q: What is the correct way to enter GSTIN details of parties in BUSY?

For enter GSTIN details of parties in BUSY modify party master. Please follow below mention steps:- Step 1:- Administration Tab Step 2:- Masters Step 3:- Account Step 4:- Modify select party and enter GSTIN no.

Q: How do I ensure each store has a unique name in the software?

To check store you can follow some steps: Step 1: Go to the Administration and then click on Masters. Step 2: Now click on click Meterial center. Step 3: Now click on list option and check all store

Q: How do I specify the state in party or customer in BUSY?

To specify the state in party master, follow these steps: Step 1: Go to administration section then click on master Steo 2: Click on modify then specify the state in party state field and save the master.

Q: Can the effective date of GST registration be frozen in the software?

In BUSY, effective date of GST registration number not available yet. Step1: Create a new party master for such parties. Step 2: mention new GST Number in party master and use those masters in the billing.

Q: How do I record a new account in your BUSY software?

Please follow below steps master to add in BUSY: Step 1 : Go to Administration menu Step 2: Select Master Step 3: then select Account Step 4 : Add new account Step : save the master .

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Where do I check the Bill Sundry and tax category in the software?

You can check the Bill Sundry and tax category in BUSY, by following these steps:
Step 1: Go to administration and then click on masters.
Step 2: Select master type bill sundry and tax category check it.

Why the option of tax type is not showing in the account master?

The tax type option only visible when the group is selected as duties and taxes in account master. So you need to make sure the group should be duties and taxes for mention tax type.

What happens if I enter a party name that already exists in BUSY?

If you enter a party name that already exists in database, then BUSY will give you a prompt message as master name already exists and you won't be able to save with the same name.

Why is the unregistered parties not showing up in the list of debtors?

The unregistered parties are not showing up in the list of debtors because might be you have applied filter on only registered parties. To see all parties click on the remove filter button then check.

How do I enter stock item other than the one we just deleted?

If you want to enter stock item after deletion, please follow below steps:
Step 1: Go to administration menu and then select Masters tab
Step 2: And then select Item option and then add all relavant information

What is the correct way to enter GSTIN details of parties in BUSY?

For enter GSTIN details of parties in BUSY modify party master. Please follow below mention steps:-
 Step 1:- Administration Tab
 Step 2:- Masters
 Step 3:- Account
 Step 4:- Modify select party and enter GSTIN no.

How do I ensure each store has a unique name in the software?

To check store you can follow some steps:
Step 1: Go to the Administration and then click on Masters.
Step 2: Now click on click Meterial center.
Step 3: Now click on list option and check all store

How do I specify the state in party or customer in BUSY?

To specify the state in party master, follow these steps:
Step 1: Go to administration section then click on master
Steo 2: Click on modify then specify the state in party state field and save the master.

Can the effective date of GST registration be frozen in the software?

In BUSY, effective date of GST registration number not available yet. 
Step1: Create a new party master for such parties.
Step 2: mention new GST Number in party master and use those masters in the billing.

How do I record a new account in your BUSY software?

Please follow below steps master to add in BUSY:
Step 1 : Go to Administration menu 
Step 2: Select Master
Step 3: then select Account 
Step 4 : Add new account 
Step : save the master .

Frequently AskedQuestions