Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What are the different HSN codes for products vs services?

HSN codes for products start with a numerical value other than 9, while SAC codes for services start with the number 9. You can search HSN/SAC codes from the GST Portal or from BUSY itself.

How Can I check all tax rates in BUSY? ?

For check all Tax Rate in BUSY follow these steps:
step 1: Go in administration then go in master
step 2: Go in tax category and click on list and check detail of all tax rate

How do I create a group of salespeople in BUSY

You do not need to specify any group when you create a salesman master in BUSY. Therefore, there is no option to create a salesman group. Furthermore you can create multiple salesman masters as required.

How can we create duplicate item master in BUSY?

In BUSY, Duplicate item masters cannot be created. Each master must have Unique item name and alias although the print name can be the same and this rules is applies to other master as well.

How to add account masters in BUSY.

To add the account master in BUSY follow below steps:
Step 1: Go to administration menu and select masters option.
Step 2: Then select add button and metion all necessary details.
Step 3: Then click on save button.

Why is the party master form asking for a PIN code and station name? Do I need to fill this in in BUSY?

In BUSY, you need to specify the Station and Pincode in the Account Master because it is necessary to include this information for conducting transactions with this party to generate E-way bills and E-invoices.

I want to update details (name, GST, address etc.) for an existing party in BUSY. What is the correct way to do this?

To update details of party:
Step 1 : Click on administration
Step 2 : Masters
Step 3 : Accounts
Step 4 : Modify
Step 5 : Select account and update the details and save

When creating sales invoice, the CGST tax ledger is not visible to select. What should I do to add CGST tax ledger?

If CGST tax ledger not showing need to create it by following steps:
Step 1 : CLick on administration
Step 2 : Master
Step 3 : Account
Step 4 : Add CGST tax ledger

I need to specify the CESS rate in BUSY but I'm not sure where to enter it. Can you guide me?

To define cess rate go to :
Step 1 : Click on administration
Step 2 : Configuration
Step 3 : Features and options
Step 4 : GST/VAT
Step 5 : Enable cess
Step 6 : Define cess in tax category

How can I ensure that my GST number remains the same even if I remove it from the party master?

In BUSY, if you remove your GST number from party master then it will reflect anywhere so in this case you should mention the GST number in party master if party is registered dealer.
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