Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
When creating sales invoice, the CGST tax ledger is not visible to select. What should I do to add CGST tax ledger?
If CGST tax ledger not showing need to create it by following steps:
Step 1 : CLick on administration
Step 2 : Master
Step 3 : Account
Step 4 : Add CGST tax ledger
I need to specify the CESS rate in BUSY but I'm not sure where to enter it. Can you guide me?
To define cess rate go to :
Step 1 : Click on administration
Step 2 : Configuration
Step 3 : Features and options
Step 4 : GST/VAT
Step 5 : Enable cess
Step 6 : Define cess in tax category
How can I ensure that my GST number remains the same even if I remove it from the party master?
In BUSY, if you remove your GST number from party master then it will reflect anywhere so in this case you should mention the GST number in party master if party is registered dealer.
I am getting an error while opening a new bank account in BUSY What should I do
Pls Follow the Below Steps :
Step 1: Make sure to check this error is coming while modifying other masters or in another company.
Step 2: Can contact on Customer Support 8282828282 or email us support@busy.in
I am confused about the difference between All Masters and Party Masters in BUSY. Can you explain?
All Masters include every master created in BUSY, such as Item, Material Centre, Account, etc., and you can modify masters in this section. In contrast, Party Master includes only masters of parties and customers.
Is it possible to enter negative figures in the opening balance of an account in BUSY?
No, you can not enter negative figures in the opening balance of an account in BUSY. You can specify the opening balance with Dr (Debit) or Cr (Credit) according to the nature of account.
What is the correct process for entering my party's location details so the system accepts it?
To enter party location go to :
Step 1 : Click on administration
Step 2 : Then masters
Step 3 : Click on account
Step 4 : Select modify and open account
Step 5 : Mention location in it
Is it possible to edit or modify the details of a product? If yes, how?
Steps for Modify item master ,please follow:
Step 1: go to the Administration tab and click on Masters.
Step 2: Select Item and click on Modify.
Step 3: Enter all relevant details and save the master.
Can I add a custom column to the item list report to show alternate units?
Yes, you can add a custom column to the item list report to show alternate units otherwise while you check item list Configurable alphabetical then you can add field for alternate unit in list.
What is the best way to enter my chart of accounts and categories in BUSY?
To configure chart of account go to:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : List
Step 5 : Screen
Step 6 : Configurable
Step 7 : Add new account and save