Frequently Asked Questions

Q: How can I edit an existing supplier/customer/transporter profile in BUSY?

To edit the customer profile in BUSY: Step 1 :CLick on administration Step 2 : Masters Step 3 : Account Step 4 : Modify Step 5 : Edit details and save

Q: Can my loan account be included in my secured loan?

Yes, your loan account can be included in your secured loan in BUSY. Its depend on the accout group which select by you for loan account.

Q: What is the difference between deactivating and blocking an account?

In BUSY, deactivating an account means it will not be visible in the drop-down list. Blocking an account means it will reflect in the dropdown list.

Q: How can I edit or update customer information in BUSY?

To edit the customer profile in BUSY: Step 1 :CLick on administration Step 2 : Masters Step 3 : Account Step 4 : Modify Step 5 : Edit details and save

Q: What sale types in BUSY are related to exports?

The sale types in BUSY related to exports are 'IGST Export Taxable' and 'IGST Export Zero Rated'. and all tax rate wise sale type are there

Q: How do I create a new item in BUSY

Pls Follow the Below Steps For Item Creation : Step 1: Administration Step 2: Masters Step 3: Item Step 4: Add Step 5: Mention the Item Details and Save it.

Q: How can I see the sale type option?

For view sale type follow these steps: step 1: Go in administration step 2: Go in master step 3: Go in sale type and check list

Q: I am getting an error message when trying to apply a discount to an invoice in BUSY. How can I fix this issue and apply the discount successfully?

For error while applying discount: Step 1 : Check invoice details Step 2 : Discount type Step 3 : Discount field Step 4 : User rights

Q: Why is the item rate showing an average of all items instead of the actual rate per item in the invoice? How can I fix this?

Please let us know which report you are going through. Further you can check item master and recheck the tax rate you have mentioned in it.

Q: What is the difference between minimum level and minimum quantity for an item? Do I need to select both for adequate warning about low stock?

In BUSY, Minimum Level and Minimum Quantity are not the different, they are same as in item master under critical level Minimum Level (Qty) option available.

Solutions to common issues related to Configurations — Master Configuration.

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Step-by-step Answers

How can I edit an existing supplier/customer/transporter profile in BUSY?

To edit the customer profile in BUSY:
Step 1 :CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Modify
Step 5 : Edit details and save

Can my loan account be included in my secured loan?

Yes, your loan account can be included in your secured loan in BUSY. Its depend on the accout group which select by you for loan account.

What is the difference between deactivating and blocking an account?

In BUSY, deactivating an account means it will not be visible in the drop-down list. Blocking an account means it will reflect in the dropdown list.

How can I edit or update customer information in BUSY?

To edit the customer profile in BUSY:
Step 1 :CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Modify
Step 5 : Edit details and save

What sale types in BUSY are related to exports?

The sale types in BUSY related to exports are 'IGST Export Taxable' and 'IGST Export Zero Rated'. and all tax rate wise sale type are there

How do I create a new item in BUSY

Pls Follow the Below Steps For Item Creation :
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Add 
Step 5: Mention the Item Details and Save it.

How can I see the sale type option?

For view sale type follow these steps: 
step 1: Go in administration 
step 2: Go in master 
step 3: Go in sale type and check list

I am getting an error message when trying to apply a discount to an invoice in BUSY. How can I fix this issue and apply the discount successfully?

For error while applying discount:
 Step 1 : Check invoice details
 Step 2 : Discount type
 Step 3 : Discount field
 Step 4 : User rights

Why is the item rate showing an average of all items instead of the actual rate per item in the invoice? How can I fix this?

Please let us know which report you are going through. Further you can check item master and recheck the tax rate you have mentioned in it.

What is the difference between minimum level and minimum quantity for an item? Do I need to select both for adequate warning about low stock?

In BUSY, Minimum Level and Minimum Quantity are not the different, they are same as in item master under critical level Minimum Level (Qty) option available.

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