Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Should parties be marked as Debtors or Creditors in BUSY?

Parties should be marked as either Debtors or Creditors in BUSY depending on whether the company owes them money or they owe money to the company.

How can I edit an existing supplier/customer/transporter profile in BUSY?

To edit the customer profile in BUSY:
Step 1 :CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Modify
Step 5 : Edit details and save

Can my loan account be included in my secured loan?

Yes, your loan account can be included in your secured loan in BUSY. Its depend on the accout group which select by you for loan account.

What is the difference between deactivating and blocking an account?

In BUSY, deactivating an account means it will not be visible in the drop-down list. Blocking an account means it will reflect in the dropdown list.

How can I edit or update customer information in BUSY?

To edit the customer profile in BUSY:
Step 1 :CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Modify
Step 5 : Edit details and save

What sale types in BUSY are related to exports?

The sale types in BUSY related to exports are 'IGST Export Taxable' and 'IGST Export Zero Rated'. and all tax rate wise sale type are there

How do I create a new item in BUSY

Pls Follow the Below Steps For Item Creation :
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Add
Step 5: Mention the Item Details and Save it.

How can I see the sale type option?

For view sale type follow these steps: 
step 1: Go in administration
step 2: Go in master
step 3: Go in sale type and check list

I want to set up multiple bank accounts in BUSY. What steps should I take to add and manage multiple bank accounts?

To add multiple bank accounts:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 :Add multiple bank accounts

What is the maximum number of characters allowed in the name and print name fields for an item respectively?

In BUSY, maximum number of characters allowed in the name field of an item is 40, while for the print name field it is 60.
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