Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

I selected % tax but it's charging %. Why is this happening?

The error is because the tax charge for the item was not properly selected. Even though 12% was selected, the tax charge was actually 9%.

How can i increase the character limit of item name in BUSY?

The item name character limit is 40 and currently there is no provision to increase it. However the print name you enter upto 60 characters.

What are the common reasons for items showing invalid in a bill?

The Common causes of invalid item entries on an invoice include an incorrect HSN code and an invalid tax category associated with the HSN code.

Where can I find tax percentages applicable to an item or master?

In Item master can mention the Tax category. But what percentage of tax is applicable, The customer needs to confirm from his Accountant or CA.

Is it possible to differentiate between B2B and B2C customers in BUSY?

yes,In party master there is an option of type of dealer you need to specify unregister for B2C transaction and specify Register for B2B transaction.

. How do I update my party masters in BUSY?

Open the Party Master in modify mode then update it required details.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Masters
Step 3: Account
Step 4: Modify

Can I connect my bank account/credit card in BUSY?

You cannot connect credit card or bank account in BUSY but you can create account and use settlement option for credit card and bank account

How can create new account in BUSY.

If you want to create new account master in BUSY you may follow some steps:
Step: 1 Go to administration.
Step: 2 Master - account - add

Why am I unable to see the Party Master option under Transaction Details menu?

You will get the party master option in administration menu not in transaction menu. 
 So you can add party master through administration menu.

What details do I need to enter for parties from other countries in BUSY?

For parties from other countries in BUSY, you would need to enter their relevant details such as the party name, address, contact information, country.