Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I define the item for inventory mode in the software?

To define an item for maintaining inventory you just need to keep disable the option of Don't Maintain Stock Balance in the Item Master.

How can I categorize my single inventory/material center into multiple halls/rooms?

To categorize a single inventory/material center into multiple halls/rooms, you can create separate godowns/material centers for each hall/room in the Masters section of BUSY.

Can I set different tax rates for different services in BUSY?.

Yes, you can set different Tax Category for different services in BUSY you need set within the item master as you want to set.

Where is the option to turn on/off the unit quantity code?

There is no option to turn on or off the unit quantiy code. we can mention it the unit master in UQC code option.

How many characters can the name of my item be?

The maximum length of the name of an item in BUSY is 40 characters. But you can specify the print name upto 60 characters.

Can i enter duplicate item code or alias in BUSY?

No, the item code or alias must be unique in each item master. BUSY will not allow to enter duplicate alias in any master.

What is the Alt M function in BUSY?

The Alt M function in BUSY is used to open a screen in Modify Mode, allowing users to make changes to the selected item.

The buyer is located in the USA but when I enter it, the country code changes to Oman. What is causing this and how can I properly enter a US buyer?

For USA buyer you need to mention their country as United States of America instead in BUSY and it will not change automatically.

I am unable to identify whether a transaction is local or interstate supply based on party GSTIN in BUSY. How can I get this information for GST reporting?

You can identify local or interstate supply based on party GSTIN in BUSY by validating the GSTIN online and checking the state code.

I'm trying to send a message to a specific number but it's going to a different number. How do I fix this?

If the message is going to a different number then make sure that you have entered the correct number in the account master.
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