Frequently Asked
Questions

Q: The exchange rates in my BUSY are not updating correctly. What steps should I take to ensure accurate exchange rates?

To update the correct exchange rate Step 1 : GO to exchange rate section Step 2 : Manually update the exchange rate and save

Q: Is it possible to modify an items unit in a BOM after it has been used in production vouchers?

Yes, it is possible to modify an item's unit in a Bill of material after it has been used in production vouchers in BUSY

Q: How does the system automatically calculate the tax percentage based on the tax category mentioned under each item?

The system in BUSY Accounting software automatically calculates the tax percentage based on the tax category because in tax category mention tax rate also.

Q: I want to replace the local tax with something else in BUSY. What are my options?

TO change tax category go to: Step 1 : CLick on administration Step 2 : Then masters Step 3 : Then tax category Step 4 : Change it

Q: I see item listed multiple times in my records. How do I consolidate these duplicate entries?

To consolidate duplicate entries of item 148, you need to take out the list and manually check which ones are duplicates and delete them.

Q: How do I remove the default TCS ledger name from the voucher structure in BUSY?

You can correct the master by opening in the modify mode. For deletion the master , Press F8 shortcut Key to delete the master.

Q: Why is the amount not being calculated even though I have entered the opening quantity?

If you have mentioned opening quantity in items the opening amount will not calculate automatically. You have to enter your opening stock value manually.

Q: The buyer is located in the USA but when I enter it, the country code changes to Oman. What is causing this and how can I properly enter a US buyer?

For USA buyer you need to mention their country as United States of America instead in BUSY and it will not change automatically.

Q: I am unable to identify whether a transaction is local or interstate supply based on party GSTIN in BUSY. How can I get this information for GST reporting?

You can identify local or interstate supply based on party GSTIN in BUSY by validating the GSTIN online and checking the state code.

Q: I'm trying to send a message to a specific number but it's going to a different number. How do I fix this?

If the message is going to a different number then make sure that you have entered the correct number in the account master.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

The exchange rates in my BUSY are not updating correctly. What steps should I take to ensure accurate exchange rates?

To update the correct exchange rate
 Step 1 : GO to exchange rate section
 Step 2 : Manually update the exchange rate and save

Is it possible to modify an items unit in a BOM after it has been used in production vouchers?

Yes, it is possible to modify an item's unit in a Bill of material after it has been used in production vouchers in BUSY

How does the system automatically calculate the tax percentage based on the tax category mentioned under each item?

The system in BUSY Accounting software automatically calculates the tax percentage based on the tax category because in tax category mention tax rate also.

I want to replace the local tax with something else in BUSY. What are my options?

TO change tax category go to:
Step 1 : CLick on administration
Step 2 : Then masters
Step 3 : Then tax category
Step 4 : Change it

I see item listed multiple times in my records. How do I consolidate these duplicate entries?

To consolidate duplicate entries of item 148, you need to take out the list and manually check which ones are duplicates and delete them.

How do I remove the default TCS ledger name from the voucher structure in BUSY?

You can correct the master by opening in the modify mode. For deletion the master , Press F8 shortcut Key to delete the master.

Why is the amount not being calculated even though I have entered the opening quantity?

If you have mentioned opening quantity in items the opening amount will not calculate automatically. You have to enter your opening stock value manually.

The buyer is located in the USA but when I enter it, the country code changes to Oman. What is causing this and how can I properly enter a US buyer?

For USA buyer you need to mention their country as United States of America instead in BUSY and it will not change automatically.

I am unable to identify whether a transaction is local or interstate supply based on party GSTIN in BUSY. How can I get this information for GST reporting?

You can identify local or interstate supply based on party GSTIN in BUSY by validating the GSTIN online and checking the state code.

I'm trying to send a message to a specific number but it's going to a different number. How do I fix this?

If the message is going to a different number then make sure that you have entered the correct number in the account master.

Frequently AskedQuestions