Frequently Asked Questions

To update buyer details in BUSY, you can follow these steps:
Step 1: Go to Administration menu then click on Masters.
Step 2: Select Account and then click on Modify.
Step 3: Choose your buyer name of which details you want to update.
Step 4: After opening it update the necessary details and save changes.
Note: Take backup of your data before making any changes.

To resolve this error, consider the following steps:
 Step 1: Double-check the supplier code you've entered or Supplier name . 
 Step 2: you may need to create a new supplier master with the correct code in Alias code 
 Step 3: Make sure that the supplier's account is active
 Step 4: Check your user permissions to add supplier .

If you are unable to add new item in BUSY then please ensure that you have proper rights to do so. Further, you can follow these steps to add new items:
Step 1: Go to Administration then click on Masters.
Step 2: Select Item and click on Add.
Step 3: Enter all the necessary details such as Name, Group, Unit, etc and save.

to separate the opening balances for two branches.Here's a step-by-step explanation : 
Step 1: Create New Accounts for Each Branch
Step 2 : Pass a Journal Entry in the Last Year
Dr. Opening Balance - Branch A
Dr. Opening Balance - Branch B
Cr. Combined Opening Balance
Step 3: Carry forward the balances to current year 
Step 4: Verify Opening Balances in the Current Year

No, you can create your item list in BUSY to pick item while Invoicing follow the below steps to do the same:
Step 1: Go to Administration menu and select masters tab
Step 2: Add Item name here with item group, unit , salesand Purchase price and save it.
Step 3: Now you can pick your items at the time of creating Invoice. 

Yes, you can mention mobile number of a party into their master by using these steps:
Step 1: Go to administration menu then select masters option.
Step 2: Select account option then click on modify and select the export party.
Step 3: After opening it you can specify the mobile number in the Mobile Number field on the left side bottom then save.

Yes, you can modify an item without changing units and parameter settings in BUSY. To do the same follow the below steps:
Step 1: Open your company then go to administration menu.
Step 2: Select masters and click on item then modify.
Step 3: Choose your item which you want to modify and after opening it make the necessary changes then save again.

To manually fill the address of a party in the master to overcome GST validation issues in BUSY you can follow these steps:
Step 1: go to the Administration tab and click on Masters.
Step 2: Select Account and click on Modify. 
Step 3: On the account master page, enter the required details such as Name, Group, Address, GSTIN, Email ID etc

If you want to add items in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Item option and click on Add.
Step 3: Fill all the necessary details such as name, group, unit, tax rate, hsn etc and save.

The discount is being added instead of subtracted because it is being added , follow the steps below to check discount bill sundry :
Step 1: Go to administration 
Step 2: select masters then click on bill sundry 
Step 3: Select modify then mention discount bill sundry name and open 
Step 4: Now change bill sundry type to subtractive and save