Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

How to change units for items in BUSY?

You can Follow the steps for change unit of item:
Step 1: Go to Administration Menu
Step 2: Click on Masters
Step 3: Then click on Item master
Step 4: Then click on Modify option and open the item master then click on Check Unit Change and change the main unit
Step 5: Then save the changes by click on save button

How can I update my compound discount manually?

To update compound discount manually in BUSY Accounting software, follow the steps below:
Step 1: Go to Administration then Configuration
Step 2: Select Features and Options then Inventory
Step 3: Select Item Wise Discount Type as Compound Discount
Step 4: Go to Administration then masters
Step 5: Then select miscellaneous master then discount structure
Step 6: Select modify then select discount and modify

How to separate servicing sales by item group?

To separate servicing sales by item group, you can create a separate item group for services and assign the relevant service item to that group through item group of option of master from administration menu. This will allow you to track details and report on service sales separately from product sales through selecting item group option while open sale report.

How to add/edit addresses in Party Master?

To add or edit addresses in Party Master in BUSY, follow these steps:
Step 1: Go to Administration then click on Masters.
Step 2: Click on Account option.
Step 3: Click on Modify if want to add or edit address in the existing master such as debtor/creditor.
Step 4: Then select the customer or vendor and add or edit address details then save master.

How to create Bank account in BUSY?

For manage and create new bank account in BUSY we need to follow these steps: 
Step 1:Open BUSY.
Step 2: Go to Administration.
Step 3: Go to masters.
Step 4: click on Account select Add mention name define group as bank account and right side mention Bank name Bank account no and IFSC code save master.

How to update party information in BUSY?

To update party information in BUSY you need to follow the below steps:
Step 1: Go to Administration menu and then submenu master and select account
Step 2: Then select modify option and then select the account master that you want to update
Step 3: After that update the required information such as name or address and select Save option to save changes.

I already have a buyer created but need to edit the details like email and phone number. How can I update an existing buyer profile?

To update buyer details in BUSY, you can follow these steps:
Step 1: Go to Administration menu then click on Masters.
Step 2: Select Account and then click on Modify.
Step 3: Choose your buyer name of which details you want to update.
Step 4: After opening it update the necessary details and save changes.
Note: Take backup of your data before making any changes.

I am getting an error in BUSY when generating purchase orders. It says "Invalid supplier code." What could be wrong?

To resolve this error, consider the following steps:
Step 1: Double-check the supplier code you've entered or Supplier name .
Step 2: you may need to create a new supplier master with the correct code in Alias code
Step 3: Make sure that the supplier's account is active
Step 4: Check your user permissions to add supplier .

I am trying to add a new line item but it is not working. What am I doing wrong?

If you are unable to add new item in BUSY then please ensure that you have proper rights to do so. Further, you can follow these steps to add new items:
Step 1: Go to Administration then click on Masters.
Step 2: Select Item and click on Add.
Step 3: Enter all the necessary details such as Name, Group, Unit, etc and save.

I have two branches/companies in BUSY (WAP and WAP). How do I maintain separate opening balances for each branch?

to separate the opening balances for two branches.Here's a step-by-step explanation : 
Step 1: Create New Accounts for Each Branch
Step 2 : Pass a Journal Entry in the Last Year
Dr. Opening Balance - Branch A
Dr. Opening Balance - Branch B
Cr. Combined Opening Balance
Step 3: Carry forward the balances to current year
Step 4: Verify Opening Balances in the Current Year