Frequently Asked Questions

If you want to add HSN codes in item please follow given below steps:
 Step 1: Go to administration menu
 Step 2: Then click on masters 
 Step 3: Then click on item
 Step 4: Then open the item from modify or list in which you you want to add hsn code
 Step 5: Afterwards specify hsn code in item master and save
 By following these steps You can add hsn code in item master

To fix additional digits in tax amounts in BUSY you need to check these points: 
 1: check sale type and its calcultaion. 
 2: Auto round off bill sundry check how it is calculating . 
 3: If Auto round off not calculating then goto voucher series configuration click on sales. 
 4: Go to voucher configuration and auto round off option No then save. 
 5: Manually feed auto round off after tax apply.

The Unit Quantity Code (UQC), Pincode field does not auto-populate you need to manually update the UQC field. If you want to update the UQC, follow these steps: 
 Step 1: Go to Administration select Masters, then click on Units, and finally, click on Modify. 
 Step 2: Select the unit and set your UQC for this unit. 
 Step 3: Or Set The Pincode In account Master or in Transport window or In E-invoice Configuration.

If you want to enter product with two unit then please follow the given steps
Step 1: Go to administration menu then configuration then feture options
Step 2: Then select inventory then tick option of alternative unit of items
 then save the configuration.
Step 3: Then go to administration menu then master then add item 
Step 4: Now you will have a option of alternate unit to set for item so that
 you can enter transaction with both item.

Here are some steps to help you troubleshoot this issue:
 Step 1 : Check the data fields you used to tag custom column .
 Step 2: Confirm that the data types used in your custom column match the data types of the columns you're working with in your report
 Step 3 : Check the character size you mention in the configuration . 
 Step 4 : Check the no of fields you added in the report.

To Change the tax category from goods to services, then follow these steps. 
 Step 1: Go to Administration menu then click on Masters 
 Step 2: Then click on Tax Category and click on Modify. You can also Create Service tax category By click on Add. 
 Step 3: Then Select the tax category from drop down window and Change type as Service. 
 Step 4: Now click on Save button to save the changes.

To Enable Bill to ship to ship details option in BUSY, you need to follow given steps:
 Step 1: Go to Administration menu,
 Step 2: Click Configuration,
 Step 3: Click Voucher series configuration,
 Step 4: Click on sales,select series,
 Step 5: Click voucher configuration,Here you need to enable Billing Shipping Detail,save this window.
 Step 6: Now, when you enter a voucher after selecting a party billing shipping window will appear,here you can enter your shipping details.

If you have validated the supplier details and still getting an invalid GSTIN error in BUSY, then follow these guidelines to resolve it : 
 1: Check the GSTIN validation from GST portal. 
 2: Enter correct GSTIN. 
 3: If you have did late return filling of GST return then it the GST number may be shows incorrect.
 4: You can switch the GSP ID from webtel to pinnacle or vice versa in GST/VAT option.

To regenerate master help files in BUSY after making configuration changes, you can follow these steps:
Step 1: Go to the Housekeeping option.
Step 2: Select Regenerate Master Help File.
Step 3: The Regenerate Master window will appear. Choose the appropriate option from the window and click OK to start the process.
Note: It is recommended to take a backup before running any process in the Housekeeping option. You should also take a daily backup to prevent any data loss.

for Configuring Report Headers in BUSY See the following step:
Step 1 Go to Administration. Click on Configuration.
Step 2 Click on Report Header Printing.
Step 3 Click on Add Format and feed format name, then click on Save.
Step 4 Click on the format name, then click the Configuration Tab.
Step 5 Click or press the ALT+ tab to access the Load Default tab.
Step 6 Modify the format as per your request.
Step 7 Click on Save to save the format.