Frequently Asked Questions

If you want to update purchase price automatically then please follow the
given steps
Step 1: Go to administration menu then configuration then feature 
 options then inventory. 
Step 2: Then look for option update item prices from voucher and enable
 then click on configure then tick update last purchase price.
Step 3: Then after saving any purchase voucher after enable this feature
 that price will get update in the item master of the item.

For deactivate the material center or any company in BUSY,Please follow the given steps for the same,
Step1: Click on Administration
Step2: Click on the Utilities option given.
Step3: Click on the De-activate master option.
Step4: Can select the material center of master which you want to deactivate.
Step5: Can select one master or can aslso group of the master 
Also can check the list of master which you have deactivated as option given for the same. 

To reset the transaction limit then please follow the given steps:
 Step 1: go to Administration Menu
 Step 2: Click on Configuration option
 Step 3: Then click on Maximum Entries in Voucher option
 Step 4: Here you are increase or decrease the number of entries and click on save button to save the configuration
 Note : You can enter up to a maximum of 999 entries in a specific voucher.

If you've created a custom column in a report, but the data is not populating as expected, you should check the following:
 Step 1: Review the formula used to create the custom column.
 Step 2: Check the data fields you used to tag custom column .
 Step 3: Confirm that the data types used in your custom column match the data types of the columns you're working with in your report

If the transporter GSTIN is showing wrong , it means you have entered the incorrect transporter id. To correct the transporter GSTIN in BUSY, follow these steps:
Step 1: Go to administration then click on Miscellaneous data entry
Step 2: Choose the input transporter GSTIN/ID then click on Load transporters.
Step 3: Locate the relevant transporter from the available list, update the correct transporter GSTIN in the GSTIN/ID column, and then save the configuration.

You can tag an account in item master by following these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Click on item and open the item master from modify or list
Step 3: Go to the specify sales and purchase account option availbale at the bottom left of item master
Step 4: Select it as specify here and you can tag the account after that save the item master

To modify the item prices or details follow these steps:
Step 1: Go to administration tab
Step 2: Then click on masters option
Step 3: Then click on item and open that item from modify or list for which you want to modify prices and details
Step 4: After open the item master you can modify its prices such as sale price and purchase price and you can modify other details and save the changes

If you want to find the Customer PIN code, follow these steps: 
 Step 1: Go to Administration select Masters then click on Accounts and finally click on Modify. 
 Step 2: Select the accounts and check the Pincode. 
 Step 3: You can validate GSTIN by clicking on Validate GSTIN online then click on Update Back & Quit. The station Pincode and address will automatically enter in there Particular field.

Follow below steps If the invoice shows product as service :
 Step 1: Go in desired item master.
 Step 2: Then mention the tax category as per your item.
 To know the HSN code diffrence for goods/service check below instructions:
 1: HSN code for service starts with 9.
 2: In service item we need to select tax category as service %.
 3: ALT+M in tax category and change type as service.

When you enable GST the tax category is created by default. If you want to create New sale type/purchase type follow these steps:
Step 1: Go to Administration then click on Masters.
Step 2: Click on Add then enter the name of your sale type/purchase type.
Step 3: In the Region select Local/Central. In tax calculation write your tax rate and save.
Step 4: When you enter the voucher you can select these tax types.