Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
How do I ensure I am entering the correct transporter name for my e-way bills?
To ensure you are entering the correct transporter name for your e-way bills, double check the name and make sure it matches the transporter's official name as registered with the GST department.
Are there any tips, tricks or shortcuts in BUSY I should be aware of?
Yes, there are tips, tricks, and shortcuts in BUSY that you should be aware of. Please refer to the BUSY documentation or user guides for detailed information on these tips and shortcuts.
Finding option to link e-way bills with e-invoices in BUSY. How to link?
To link e-way bills with e-invoices in BUSY,
In the transporter details window enable the generate e-way bill within e-invoice you need to go to the configuration and link it there.
Is there a character limit for mentioning customer names in the software?
Yes, there is a character limit for specifying customer names in BUSY software. The limit is 40 characters for the customer name and in print name you can specify upto 60 characters.
Why does the process of regenerating stuck balances take time?
The process of update master balances in BUSY accounting software takes time because it depends on the size of the data and the number of masters, entries that need to be updated.
I have two companies set up but some features don't seem to work for one company. What could cause this?
It is possible that the features are not enabled for that particular company. You can check the feature options in the configuration settings and enable the necessary features for that company.
What is the regenerate dual voucher function and how will it help resave my entries properly?
The regenerate dual voucher function is a process that resaves all the entries in a voucher. It helps to ensure that the entries are properly saved and shared across all systems.
I updated the HSN code but somehow the tax rate also changed, why did this happen?
Making any changes in HSN code automatically affect tax rates,as it is not possible.Further it may be changed maniually,So if you have any backup before changes,you can check that by restoring.
Some items show wrong units of measure in my reports. How can I correct this?
Please follow below menion steps for correction in units:-
Step 1:- Administration Tab
Step 2:- Masters
Step 3:- Units
Step 4:- Modify, select unit in which you wants to made correction after correction regenrate report
I want to update my company address in BUSY software. What steps should I follow?
To update your business address in BUSY
you can follow the steps
1 open BUSY company
2 go to company edit menu option
3 update your business details like address city etc