Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
Why is the display for creating an account not appearing?
If you can not see option for creating account because your user do not have rights for creating account , follow the steps below to give rights :
Step 1: Open company with superuser
Step 2: Then go to administration then users
Step 3: Now select modify then select the user
Step 4: Now Go to menu rights
Step 5: Under administration click on master maintenance
Step 6: Then click on account and tick add option then save
How do I manage multiple users/roles/permissions?
To add multiple users and set their permissions in BUSY, you need to follow these steps:
Step 1: Open your company with Super / Admin user.
Step 2: Go to the Administration tab.
Step 3: Select on Users option and click on the Add button.
Step 4: Type the User Name, Password and Recheck Password for the new user.
Step 5: Assign the rights and permission as per the requirements.
Step 6: Click on the Save button to create the new user.
I want to limit the data visibility for certain vendor accounts per user. How can I do this?
To set up item group permissions in BUSY , to control which items are visible to which users.
Step 2: Go to the Administration tab.
Step 3: Select on Users option and click on the Add button.
Step 4: Type the User Name, Password and Recheck Password for the new user.
Step 5: Assign the rights and permissions for the new user according to your needs and preferences.
Step 6: Click on the Save button to create the new user.
Can't enter PIN and address in party master in BUSY. How to edit locked fields?
To Edit locked fields in BUSY , You can follow below steps:
Step 1: Open company with admin user.
Step 2: Check user restrictions by admin user.
Step 3: Go in administration and select user option.
Step 4: Then click on modify and open user name.
Step 5: Specify rights to modification in account master.
Step 6: Save and check after login with relevant user.
If still issue persists then can share concern on support@busy.in
How do I set up separate user accounts with unique usernames and passwords?
To create new or seprate user in BUSY,follow these steps
Step 1 Open your company by loggig it with super user
Step 2 Go to administartion
Step 3 Go to users and then add
Step 4 Now add user name and password,mention other details like heirachy level and voucher series group for user and then you can enable required rights for user and save the user
Step 5 Now you can follow same steps for adding another user in BUSY
How do I check that a user has invoice printing permissions in BUSY?
To check that a user has invoice printing permissions in BUSY, you need to follow below steps:
Step 1: Go to Administration.
Step 2: Select Users.
Step 3: Click Modify and choose the specific user you want to check.
Step 4: Within the user's modify settings, locate the Allow Printing of Documents option.
Step 5: Set this option to Y to grant printing permissions.
By following these steps, you can confirm and adjust printing permissions for the selected user in BUSY.
Need to hide Price in Challan on screen how to do it?
If you need to hide Price in Challan on screen, you need to follow the below steps:
Step 1: Go to Administration, then select Users, then select ModiFinancial Year.
Step 2: then select the user for which you want to hide the price in the challan on screen. After selecting the user master,
Step 3: You will find the option to hide the value of items in vouchers as YES, to hide the price in Challan on screen.
How do I configure branch access for users in BUSY?
If you want to configure Branch access for users in BUSY, you can follow these steps:
Step 1: Open your company with Super / Admin User.
Step 2: Go to Administration tab and click on Users.
Step 3: Here, you can Add new users or Modify the existing users.
Step 4: On User page set Y on "Specify Branch for this User" and select the branch from dropdown list and set other permissions as required and save.
How do I add multiple new users in BUSY?
To Add multiple users in BUSY, follow these steps:
Step 1: Open your company with Super / Admin user.
Step 2: Go to the Administration tab.
Step 3: Select on "Users" option and click on the Add button.
Step 4: Type the User Name, Password and Recheck Password for the new user.
Step 5: Assign the rights and permissions for the new user according to your needs and preferences.
Step 6: Click on the Save button to create the new user.
The software is not allowing me to give any commands or access my system fully. Why is remote access limited and how can I get full access?
If you are not able to access the full BUSY software, follow these steps.
Step 1. If you are unable to access it, check your user rights. Go to the Administration then click on Users.
Step 2. Log in with a Super User/Admin User and verify if you have access to control all settings.
Step 3. Click on Modify select the user, and grant all rights if you want full access.