Frequently Asked
Questions

Q: What's the correct format for usernames in BUSY?

BUSY doesn't have strict formatting rules for usernames. However, it's essential to keep in mind some best practices and considerations when creating usernames or user IDs:

Q: Where can I see all users and their roles in BUSY?

To Check User rights, Follow the below Steps: Step 1: Administration Step 2: Users Step 3: BUSY Users Step 4:List then click Step 5: Check Rights / Permissions of all

Q: I think there were two users logged in to the same company at the same time. How can I avoid this dual login issue?

If you have dual or multiuser license in that case it will allow you to open same company at the same time with two users

Q: How do I logout from BUSY on all devices at once? I want to logout everywhere before changing my password.

There is no option to log out of all devices at once. You will need to log out manually on each device one by one.

Q: How can I gain full access to a certain entry or report that is not visible in BUSY?

To gain full access give full user rights Step 1 : CLick on administration Step 2 : Users Step 3 : Modify and give rights

Q: I want to add multiple users for BUSY but unable to find the user management options. Please guide.

To add multiple users in BUSY, you can go to Administration > User Management. From there, you can add, edit, and manage users in BUSY.

Q: Do I have to log in every time to access any feature in BUSY?

You do not need log in every time to access any feature in BUSY. You just make sure you have appropriate rights to access them.

Q: How can I connect another system to open the BUSY software through BUSY online?

To connect another system by BUSY online, you need to purchase seperate user name on charegable basis for another machine to work on BUSY online

Q: Why don't we have a simple password or backdate entry in this accounting software?

BUSY allows you to set simple password for your companies. The admin user and other user who have rights can post back date entries also.

Q: Can I use the super user to access all the features in BUSY?

Yes, you can use super user to access all the features in BUSY. You can also use sub user if they have all the rights.

Find Solutions to Common Issues Related to configurations - user rights

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Export/Import/Data Conversion

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Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

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Dealer Complaint/Issues

What's the correct format for usernames in BUSY?

BUSY doesn't have strict formatting rules for usernames. However, it's essential to keep in mind some best practices and considerations when creating usernames or user IDs:

Where can I see all users and their roles in BUSY?

To Check User rights, Follow the below Steps:
Step 1: Administration
Step 2: Users
Step 3: BUSY Users
Step 4:List then click
Step 5: Check Rights / Permissions of all

I think there were two users logged in to the same company at the same time. How can I avoid this dual login issue?

If you have dual or multiuser license in that case it will allow you to open same company at the same time with two users

How do I logout from BUSY on all devices at once? I want to logout everywhere before changing my password.

There is no option to log out of all devices at once. You will need to log out manually on each device one by one.

How can I gain full access to a certain entry or report that is not visible in BUSY?

To gain full access give full user rights
 Step 1 : CLick on administration
 Step 2 : Users
 Step 3 : Modify and give rights

I want to add multiple users for BUSY but unable to find the user management options. Please guide.

To add multiple users in BUSY, you can go to Administration > User Management. From there, you can add, edit, and manage users in BUSY.

Do I have to log in every time to access any feature in BUSY?

You do not need log in every time to access any feature in BUSY. You just make sure you have appropriate rights to access them.

How can I connect another system to open the BUSY software through BUSY online?

To connect another system by BUSY online, you need to purchase seperate user name on charegable basis for another machine to work on BUSY online

Why don't we have a simple password or backdate entry in this accounting software?

BUSY allows you to set simple password for your companies. The admin user and other user who have rights can post back date entries also.

Can I use the super user to access all the features in BUSY?

Yes, you can use super user to access all the features in BUSY. You can also use sub user if they have all the rights.

Frequently AskedQuestions